Income Management Officer

7 months ago


Stroud, United Kingdom Essential Employment Full time

**Income Management Officer needed in Ebley Wharf, Stroud, £14.02ph PAYE - Reference: 5240719**
- Income Management Officer to play a key role in maximising income to the Housing Revenue Account by looking at innovative ways of increasing rent collection, whilst ensuring a fair and consistent approach to customer care.
- To be responsible for a high-quality recovery service, maximising income collection for current and former tenants, leaseholders, and sundry debtors, ensuring prompt and appropriate legal action is taken when necessary.
- Exploring innovative ways of increasing collection to recover debts, whilst ensuring a sensitive, professional, and consistent approach to customer care is provided.
- Management of debt recovery action through the Court, including preparation of all legal documentation for possession, representing the Client at hearings, and attending evictions.
- To maximise rental and other income streams owed to the Housing Service of the Client and contribute to the delivery excellence in terms of personal and service performance, focussed on customer outcomes.
- To ensure all recovery processes deliver best practice and contribute to a continuously improving service.

**This is a full time role on a temporary contract basis.**

**Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.



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