Customer Team Leader
6 months ago
**Customer Team Leader**
- Location: 8A Milton Road West, Edinburgh, EH15 1LF- Pay: £13.32 per hour- Contract: 30 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full, paid training provided-
- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- We’re looking for Customer Team Leaders to join our team at Co-op.- When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.- As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.- At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.**What you’ll do**
- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they’re not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan
**This job would suit people who have**
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts
**Why Co-op?**
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream
- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
-
Customer Team Leader
6 months ago
Musselburgh, United Kingdom Coop Full time**Customer Team Leader** - Location: 8A Milton Road West, Edinburgh, EH15 1LF- Pay: £13.32 per hour- Contract: 39 hours per week + regular overtime, permanent, full time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training...
-
Team Leader
5 months ago
Musselburgh, United Kingdom Card Factory Full timeJob Introduction **Location: Musselburgh** **Contracted Hours Available: 16** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team...
-
Culinary Team Leader
7 days ago
Musselburgh, East Lothian, United Kingdom Buzzworks Full timeAbout the Role:We are seeking a highly skilled and experienced Culinary Team Leader to join our dynamic kitchen team at Buzzworks. As a key member of our culinary team, you will be responsible for driving the success of our food offer, developing and executing menu plans, and working closely with our Head Chef to deliver exceptional dining experiences.Key...
-
Customer Team Member
6 months ago
Musselburgh, United Kingdom Coop Full time**Customer Team Member** - Location: 8A Milton Road West, Edinburgh, EH15 1LF- Pay: £12.00 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: 5:30am to 9:30am Monday to Friday.- Full, paid training provided- - You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or...
-
Team Leader
6 months ago
Musselburgh, United Kingdom Brewers Fayre Full timeWe're currently recruiting in our Craig House Brewers Fayre. Working 30 hours per week, paying £13.24 per hour **Restaurant Supervisor -Craig House Brewers Fayre** Come and be a Restaurant Supervisor at Brewers Fayre in Musselburgh. Act as the vital link between the kitchen and our Front of House team and put the ‘super’ into Supervisor! Lead and...
-
Operations Team Lead
2 weeks ago
Musselburgh, East Lothian, United Kingdom Glenshire Group Full time**About Glenshire Group**We are a Scottish family-owned conglomerate based in Fife, established in 2020 to consolidate various existing business interests. Our diverse portfolio spans multiple sectors, including Retail, Hospitality, Property, Cleaning Hygiene & Business Supplies, Online, and Frozen Drinks.As we expand our portfolio with Pizza Hut, we are...
-
Customer Delivery Driver
5 months ago
Musselburgh, United Kingdom Tesco Stores Limited Full timeHoliday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays) - 10% Discount Card increasing to 15% after every pay for a 4 day period - Life assurance - Retirement saving plan - Great colleague deals and discounts, saving you money on everyday purchases - Uniform provided - Click here to read more about the benefits...
-
Customer Delivery Driver
6 months ago
Musselburgh, United Kingdom Tesco Full timeAbout the role Customers are at the heart of everything we do. As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping...
-
Team Facilitator
7 months ago
Musselburgh, United Kingdom ENABLE SCOTLAND - LTW Full time**Team Facilitator (Leader), Musselburgh, East Lothian** **Hybrid role - office, home and visits across East Lothian** The Best in _You_ Brings Out the Best in _Me_ Enable is a dynamic and vibrant social care organisation dedicated to improving the lives of people with learning disabilities and we are looking for motivated and driven individuals to join...
-
Customer Assistant
6 months ago
Musselburgh, United Kingdom Lidl Full timePart time Summary £12.00 - £13.00 per hour | 16 to 20 hour contract | Weekend shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like...
-
Customer Assistant
6 months ago
Musselburgh, United Kingdom Lidl in Deutschland Full timeSummary £12.00 - £13.00 per hour | 16 to 20 hour contract | Weekend shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like...
-
Customer Service Associate
7 days ago
Musselburgh, East Lothian, United Kingdom Domino's Careers UK Full timeAbout Domino's Careers UKWe are a leading pizza delivery company, committed to delivering exceptional customer experiences and building long-term relationships with our customers. Our team members play a vital role in ensuring the quality and consistency of our products.Job OverviewThe Instore Team Member role is an exciting opportunity for individuals who...
-
Customer Experience Ambassador
2 weeks ago
Musselburgh, East Lothian, United Kingdom Greene King Full timeUnlock Your Potential with Greene KingWe're on the hunt for a talented Customer Experience Ambassador to join our team at Pub & Grill!About UsAt Greene King, we pride ourselves on providing an unforgettable experience for every customer who walks through our doors. Our friendly and inclusive team is passionate about delivering exceptional service and...
-
Customer Service Assistant
6 months ago
Musselburgh, United Kingdom Brodie Melrose Drysdale & Company Ltd Full timeTo provide Customer Service and Sales Administrative support working closely with the Sales team and the whole of UK the business. **Responsibilities and Accountabilities** **Customer Services** - First point of contact for all customer enquiries, sales orders, and machine issues - Main point of contact for the setup of new customers on receipt of a...
-
Customer Service Assistant
6 months ago
Musselburgh, United Kingdom Britbet Racing LLP Full time**Customer Service Assistant (Betting)** We are looking for Customer Service Assistants to work with us in our Betting team in the public, restaurant and hospitality areas of Musselburgh, Perth and Kelso Racecourse. Musselburgh Races all year round, Perth April to September, Kelso September to May. This role therefore is very casual - perfect along side a...
-
Customer Service Representative
4 weeks ago
Musselburgh, East Lothian, United Kingdom Lidl in Deutschland Full timeAbout the RoleAs a Customer Assistant at Lidl, you will play a vital role in providing exceptional customer service and supporting the smooth operation of our stores. Your primary responsibility will be to engage with customers, answer their questions, and help them find the products they need.Key ResponsibilitiesProvide excellent customer service,...
-
Customer Service Assistant
6 months ago
Musselburgh, United Kingdom Britbet Racing LLP Full time**Customer Service Assistant (Betting)** We are looking for Customer Service Assistants to work with us in our Betting team in the public, restaurant and hospitality areas of Musselburgh, Perth and Kelso Racecourse. Musselburgh Races all year round, Perth April to September, Kelso September to May. This role therefore is very casual - perfect along side a...
-
Shop Supervisor
6 months ago
Musselburgh, United Kingdom Pinkie Farm Convenience Store Full timeWe do things differently here at Pinkie Farm! We’re proudly independent, with a strong focus on differentiating ourselves from mainstream retailers. Our Team Leaders are an essential part of the store management team, sharing the responsibility of running our award-winning store! We’re looking for confident leaders who can integrate into our growing...
-
Customer Service Representative
2 days ago
Musselburgh, East Lothian, United Kingdom Sodexo Full timeJob SummaryWe are seeking a charismatic and enthusiastic individual to join our front of house bar team. The ideal candidate will have excellent communication skills and be able to work well under pressure.Key ResponsibilitiesProvide exceptional customer service to our guests.Work effectively as part of a team to ensure seamless service delivery.Maintain a...
-
Retail Customer Service Representative
5 months ago
Musselburgh, United Kingdom William Hill Full time**Location** Eskside West, Musselburgh EH21 6RB **Salary** £10.50 rising to £10.90 after passing probation **Hours** 20 hrs - People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our...