Operations Team Lead

5 days ago


Musselburgh, East Lothian, United Kingdom Glenshire Group Full time

**About Glenshire Group**

We are a Scottish family-owned conglomerate based in Fife, established in 2020 to consolidate various existing business interests. Our diverse portfolio spans multiple sectors, including Retail, Hospitality, Property, Cleaning Hygiene & Business Supplies, Online, and Frozen Drinks.

As we expand our portfolio with Pizza Hut, we are seeking a skilled Shift Manager to oversee daily operations, ensure customer satisfaction, and lead a high-performing team.

**Responsibilities**

  • Identify and resolve workstation bottlenecks to maintain smooth operations
  • Ensure all products served meet quality standards, adhering to restaurant safety procedures
  • Prepare workstations effectively for peak periods, focusing on efficiency and productivity
  • Cultivate a growth mindset, learning from mistakes and continuously improving performance

**Leadership Qualities**

  • Act as a model leader, providing coaching and guidance to the team
  • Communicate effectively with colleagues, fostering a positive and respectful work environment
  • Train new team members, ensuring they have the necessary skills to excel

**Requirements**

  • Previous experience in the food retail or service industry is preferred
  • Excellent communication and interpersonal skills, with a focus on delivering exceptional customer experiences

**Compensation Package**

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus benefits and opportunities for professional growth within the company.



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