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Reception / Administrator

4 months ago

WestonsuperMare, United Kingdom Aesthetica Skin Clinic Ltd Full time

Receptionist / Administrator

OVERVIEW

We are looking for an energetic, driven, friendly & well-presented member of staff to join our exciting, rapidly growing clinic & training facility.

This is an exciting opportunity, for career progression, would suit someone with a mature, positive outlook and work ethic.
- MAIN PURPOSE

Supporting the team to ensure the smooth and effective running of the clinic including all administration tasks.

Must be confident in upselling our expert products, services, & maximising clinic bookings.
- ABOUT YOU

**Must have at least 5 years experience of working in admin & reception.**

**Communication skills must be demonstrated along with and the ability to take on information quickly, multitask & prioritise your workload.**

**You will be required to work under your own initiative with an abundance of common sense and logic.**

**Ideally, experience in Apple technologies would be preferred.**

**Social media marketing skills advantageous.**

Training will be provided for our in-house client booking system.
- DUTIES INCLUDE

**Ensuring a first-class service is provided to our clients.**
- This front facing role requires excellent & accurate communication skills.
- Excellent telephone manner
- IT literate - including Microsoft windows & Mac
- Strong administration & organisational skills
- Be able to prioritise work load
- A mature outlook & reliable
- A sales background preferable

Duties to include:

- Opening & closing
- Greeting & dealing with customers
- Answering the telephone
- Co-ordinating the clinic & training days
- Making bookings
- Following up consultations
- Taking enquiries
- Contacting incoming training enquiries & following up
- Using our booking, finance & crm softwares
- Payments & end of day banking
- Social media posting
- Dealing with suppliers
- Stock control
- Ad hoc duties as required

**Maintain the cleanliness & tidiness of the clinic, including refreshments.**

**Clinic Treatments & Training Courses - build on your enthusiasm to learn about the treatments provided - Training & support will be provided.**

**Protect client information and confidentiality.**

Working hours:
Mon - Fri: 9am - 5:30pm

**Job Types**: Full-time, Permanent

**Salary**: From £20,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- Reception: 5 years (required)
- Upselling: 5 years (required)
- Administrative: 5 years (required)

Work Location: In person