Counter Fraud Compliance and Debt
6 months ago
**Details**:
**Reference number**:
- 309114**Salary**:
- £28,117- £28,117 - £32,515 (Salary will depend on location)**Job grade**:
- Executive Officer- EO National, EO London Other, EO London Inner**Contract type**:
- Permanent**Type of role**:
- Operational Delivery**Working pattern**:
- Full-time, Part-time, Part Year**Number of jobs available**:
- 28Contents
Location
About the job
**Benefits**:
Things you need to know
Location
- Walthamstow Forest Road, Harrogate, Eastbourne, Staines, Glasgow Atlantic Quay, Tyneview Park, Liverpool Charnock RoadAbout the job
**Job summary**:
Counter Fraud Compliance and Debt (CFCD) has been through wide transformation and continues to do so to ensure it can operate effectively for the future, has visible leadership and teams which work together as One CFCD to deliver the Fraud, Error and Debt Strategy.
This is an exciting opportunity to join a team committed to tackling Fraud encountered through Economic and Serious Organised Crime.
DWP Economic, Serious and Organised Crime (ESOC) Strategy compliments and aligns with the Home Office Strategy, the DWP Fraud, Error and Debt Strategy and the Risk and Intelligence Strategy.
Its objectives are to:
- Maintain a clear and coherent intelligence picture of the threat to inform our investigations, capability development and protect and prevent capabilities.
- Conduct high quality investigations targeted at the highest harm threats leading to judicial outcomes, disruptions and asset recovery.
- Promote our successful operations both internally and externally to deter and prevent further criminality.
- Exploit a range of data sources to identify and respond to threat.
- Engage with stakeholders across DWP, HMG, Law Enforcement and partners to shape policy, operations and capability development.
- Maintain and invest in our capabilities to stay ahead of the threat.
ESOC Threats and Prioritisation involve:
- Modern Slavery/Human Trafficking - Vulnerable people exploited to abuse the benefit system.
- Web Enabled Fraud - UC and other online frauds on an industrial scale.
- Insider Threat - internal abuse of position to facilitate fraud
- Identity Fraud - large scale use of false and hijacked identities to attack the welfare system.
- Organised Economic Crime - large scale abuse of the system including organised criminals setting up fake/shell companies providing false invoices/payslips to claim benefits and payments.
Additionally, as work streams change and DWP reacts to the changing behaviours in criminal activity, the Economic Serious & Organised Crim (ESOC) investigators must keep pace with modern methods of criminality, this includes the use of crypto currencies to mask monies derived from fraudulent activity.
**Job description**:
DWP is the lead agency for tackling economic serious and organised criminality against the welfare system. DWP’s Economic Serious and Organised Crime (ESOC) investigators are part of a National team with geographical representation throughout the UK. We are responsible for, and are committed to detecting, preventing, dismantling and prosecuting organised criminals facilitating benefit offences and abuse. Serious offenders often receive substantial custodial sentences.
The role of ESOC is primarily to investigate fraud in the welfare system perpetuated by organised criminal groups. This mostly involves working across multi law enforcement agencies on high profile and serious fraud operations involving multi suspects in multi-million-pound criminality.
Key Tasks include:
- Working directly to an Officer in Charge (OiC) of a criminal investigation.
- Undertake Interviews Under Caution in accordance with the Police and Criminal Evidence Act (PACE).
- Submit prosecution files in accordance with Crown Prosecution Service (CPS) and National File Standard guidance.
- To undertake tasks as directed by an OiC to support the progression of investigations, including, but not exclusively, as listed.
- To research a variety of information/intelligence sources and collate relevant information that will be required for investigation, and evaluate information in accordance with legislation and guidance.
- Complete and approve Requests for Information (RFIs) as required.
- To record, retain and review material collected during the course of the criminal investigation for Disclosure purposes - such as banking information, benefit systems, CCTV footage, statements from witnesses, mobile phone messages, social media conversations and photographs.
- To liaise confidently, promptly and professionally with all internal staff and outside agencies in respect of the work of the team.
- To keep abreast of current, new and proposed legislation relating to criminal investigations.
- To understand the need for a range of interventions, including ‘prevention’, ‘disruption’ and ‘prosecution’ in ESOC investigations.
- To handle sensitive and confidential information appropriately, ensuring all infor
-
Fraud Officer
7 months ago
Glasgow, United Kingdom Department for Work and Pensions Full time**Details**: **Reference number**: - 352296**Salary**: - £29,500- National Scale - £29,500**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - DWP - Service Excellence - Counter Fraud, Compliance and Debt**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share,...
-
Debt Management Telephony Officer
7 months ago
Glasgow, United Kingdom Department for Work and Pensions Full time**Details**: **Reference number**: - 344220**Salary**: - £24,273**Job grade**: - Administrative Officer**Contract type**: - Permanent**Business area**: - DWP - Service Excellence - Counter Fraud, Compliance and Debt - Debt Management**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share,...
-
Senior Counter Fraud Manager
3 weeks ago
Glasgow, United Kingdom Ofgem Full timePurposeAs the UK's regulator for the energy industry, Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe,affordable and environmentally sustainable energy supply. Record increases andvolatility in global prices have put the energy market under severe strain, and pricing isthe subject of intense...
-
Motor Claims Handler
2 hours ago
Glasgow, Glasgow City, United Kingdom Direct Line Group Full timeJob Description:">We are seeking an experienced Counter Fraud Specialist to join our team. As a Counter Fraud Specialist, you will be responsible for investigating and validating cases of insurance fraud, as well as managing potential outcomes and referring linked cases to the COOT team.">Key Responsibilities:">Investigate and validate cases of insurance...
-
Counter Fraud
7 months ago
Glasgow, United Kingdom Direct Line Group Full time**Counter Fraud Motor Claims Handler** **Glasgow - Hybrid** **About us** We are Direct Line Group - the driving force behind household brands like Direct Line, Churchill, Privilege and Greenflag. We're rewriting the insurance narrative, transforming it into a personal, inclusive, and impactful tool. Our mission is simple: to offer people peace of mind...
-
Senior Operational Leader
7 months ago
Glasgow, United Kingdom Department for Work and Pensions Full time**Details**: **Reference number**: - 352805**Salary**: - £40,201 - £43,347**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - DWP - Service Excellence - Counter Fraud, Compliance and Debt - Debt Management**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share,...
-
Counter Fraud Motor Claims Specialist
2 hours ago
Glasgow, Glasgow City, United Kingdom Direct Line Group Full timeJob Title: Counter Fraud Motor Claims SpecialistAbout the Role:This role involves identifying and investigating insurance fraud, ensuring all cases adhere to relevant legislation and risk regulations.Key Responsibilities:Deliver effective counter fraud services by validating or substantiating concerns through thorough investigations.Demonstrate expertise in...
-
Motor Claims Fraud Investigator
2 days ago
Glasgow, Glasgow City, United Kingdom Direct Line Group Full timeJob OverviewAs a Counter Fraud Motor Claims Handler, you will play a vital role in preventing and detecting insurance fraud within the Motor Claims environment. This position requires a solid understanding of industry practices and procedures.About the RoleWe are seeking an experienced professional to join our team as a Counter Fraud Motor Claims Handler....
-
Counter Fraud Home Claims Handler
7 months ago
Glasgow, United Kingdom Direct Line Group Full time**About us**: We are Direct Line Group - home to some of the country's best-known brands including Direct Line, Churchill, Privilege, Greenflag and NIG. Our vision is to create a world where insurance is personal, inclusive and a force for good, and our purpose is to help people carry on with their lives, giving them peace of mind now and in the...
-
Counter Insurance Fraud Examiner
1 week ago
Glasgow, Glasgow City, United Kingdom Direct Line Group Full timeJob Description:We are seeking an experienced Claims Administrator to join our Motor Claims team in Glasgow, UK. This is a fantastic opportunity to work in a dynamic environment and make a real difference in the fight against insurance fraud.Key Responsibilities:Investigate and manage insurance claims, identifying and addressing any potential fraud.Work...
-
Motor Claims Fraud Investigator
5 days ago
Glasgow, Glasgow City, United Kingdom Direct Line Group Full timeJob DescriptionAbout the Role:We are seeking an experienced Motor Claims Fraud Investigator to join our team in Glasgow. As a Counter Fraud Claims Specialist, you will play a crucial role in identifying and investigating insurance fraud.Key Responsibilities:Deliver counter-fraud benefits by investigating insurance fraud and referring linked cases to the COOT...
-
Insurance Fraud Investigator
2 hours ago
Glasgow, Glasgow City, United Kingdom Direct Line Group Full timeAbout Direct Line Group:We are a leading insurer with a strong commitment to fighting insurance fraud. As a Counter Fraud Motor Claims Handler, you will play a crucial role in our efforts to prevent and detect fraudulent activity.Job Description:Your key responsibilities will include delivering effective counter fraud services, ensuring all cases adhere to...
-
Insurance Fraud Specialist
5 days ago
Glasgow, Glasgow City, United Kingdom Direct Line Group Full timeJob DescriptionWe are seeking an experienced Insurance Fraud Specialist to join our team in Glasgow. As a key member of our Motor Claims department, you will play a vital role in preventing and detecting insurance fraud.About the Role:Purpose: To deliver effective counter fraud services by identifying and investigating insurance fraud, validating or...
-
Motor Fraud Specialist
1 week ago
Glasgow, Glasgow City, United Kingdom Direct Line Group Full timeAbout the Role:We are seeking an experienced Claims Administrator to join our Motor Claims team in Glasgow, UK. As a key member of our team, you will be responsible for investigating and managing insurance claims.Key Responsibilities:Deliver effective counter fraud services by identifying and investigating insurance fraud, validating or substantiating...
-
Operational Leader
6 months ago
Glasgow, United Kingdom Department for Work and Pensions Full time**Details**: **Reference number**: - 344879**Salary**: - £35,711 - £36,545**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - DWP - Service Excellence - Counter Fraud, Compliance and Debt - National Insurance Number (NINO) Operations**Type of role**: - Operational Delivery**Working pattern**: - Flexible...
-
Investigations Case Officer
6 months ago
Glasgow, United Kingdom Cabinet Office Full time**Details**: **Reference number**: - 346627**Salary**: - £35,400 - £39,200- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - CO - Public Sector Fraud Authority**Type of role**: - Investigation**Working pattern**: - Flexible working,...
-
Debt Resolution Advisor
1 week ago
Glasgow, Glasgow City, United Kingdom Anderson Knight Full timeDebt Resolution Advisor Job Description:We are looking for an experienced Debt Resolution Advisor to join our team at Anderson Knight. As a Debt Resolution Advisor, you will be responsible for providing specialist support and collections activities to vulnerable customers and those in arrears.Main Duties and Responsibilities:Carry out debt resolution...
-
Debt Recovery Agent
7 months ago
Glasgow, United Kingdom Anderson Knight Full timeAnderson Knight is looking to recruit a Debt Recovery Agent on a full-time permanent basis for one of our clients based in Glasgow City Centre. A Debt Recovery Agent, also known as a Debt Collector, is responsible for contacting individuals or businesses with overdue debts and working to recover the outstanding amounts. This role requires effective...
-
Fraud Investigation Officer
7 months ago
Glasgow, United Kingdom Social Security Scotland Full timeOverview: Are you experienced in foot and mobile surveillance in the context of criminal investigations? Are you keen to further develop your skills in a role where you can help safeguard vital resources for the people of Scotland who need them? If so, we would really like to hear from you. Everyone in Scotland should have the support they need to live...
-
Counter Staff
7 months ago
Glasgow, United Kingdom The Kent fish and chip shop Full timeThe Kent fish and chip shop are looking for counter staff to join our company family. - Tips - Monday to Friday nights - Weekend availability Reference ID: KEN2105 **Job Type**: Part-time Pay: £11.50-£12.00 per hour Expected hours: 16 per week Schedule: - Weekend availability Supplemental pay types: - Tips Ability to commute/relocate: - Glasgow,...