Current jobs related to Counter Fraud Home Claims Handler - Glasgow - Direct Line Group

  • Counter Fraud

    7 months ago

    Glasgow, United Kingdom Direct Line Group Full time

    **Counter Fraud Motor Claims Handler** **Glasgow - Hybrid** **About us** We are Direct Line Group - the driving force behind household brands like Direct Line, Churchill, Privilege and Greenflag. We're rewriting the insurance narrative, transforming it into a personal, inclusive, and impactful tool. Our mission is simple: to offer people peace of mind...

  • Motor Claims Fraud Investigator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Direct Line Group Full time

    Job OverviewAs a Counter Fraud Motor Claims Handler, you will play a vital role in preventing and detecting insurance fraud within the Motor Claims environment. This position requires a solid understanding of industry practices and procedures.About the RoleWe are seeking an experienced professional to join our team as a Counter Fraud Motor Claims Handler....

  • Motor Claims Handler

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Direct Line Group Full time

    Job Description:">We are seeking an experienced Counter Fraud Specialist to join our team. As a Counter Fraud Specialist, you will be responsible for investigating and validating cases of insurance fraud, as well as managing potential outcomes and referring linked cases to the COOT team.">Key Responsibilities:">Investigate and validate cases of insurance...

  • Counter Fraud Motor Claims Specialist

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Direct Line Group Full time

    Job Title: Counter Fraud Motor Claims SpecialistAbout the Role:This role involves identifying and investigating insurance fraud, ensuring all cases adhere to relevant legislation and risk regulations.Key Responsibilities:Deliver effective counter fraud services by validating or substantiating concerns through thorough investigations.Demonstrate expertise in...

  • Motor Claims Fraud Investigator

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Direct Line Group Full time

    Job DescriptionAbout the Role:We are seeking an experienced Motor Claims Fraud Investigator to join our team in Glasgow. As a Counter Fraud Claims Specialist, you will play a crucial role in identifying and investigating insurance fraud.Key Responsibilities:Deliver counter-fraud benefits by investigating insurance fraud and referring linked cases to the COOT...

  • Insurance Fraud Investigator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Direct Line Group Full time

    About Direct Line Group:We are a leading insurer with a strong commitment to fighting insurance fraud. As a Counter Fraud Motor Claims Handler, you will play a crucial role in our efforts to prevent and detect fraudulent activity.Job Description:Your key responsibilities will include delivering effective counter fraud services, ensuring all cases adhere to...

  • Property Insurance Claims Handler

    3 weeks ago

    Glasgow, United Kingdom WNS Assistance Full time

    **The Opportunity: -** Are you customer focussed? Is a customer at the centre of your thoughts? Are you ready to join an exciting new team in a Hybrid Environment? Then this is the role for you We are looking for experienced Claims Handlers / Customer Service Representatives to join WNS Assistance on behalf of our Client Zurich Insurance on our new...

  • Claims Handler Associate

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Exchange Street Claims ltd Full time

    About the Role:As a Claims Handler Associate, you will play a crucial role in guiding customers through the claims process at Exchange Street Claims ltd.This exciting opportunity is perfect for individuals with a background in customer service within the insurance industry, looking to build a career in claims handling.You will be responsible for assessing...

  • Claims Handler

    3 weeks ago

    Glasgow, United Kingdom Matt Burton Associates Full time

    In return, you can expect a salary from £23,000 - £25,000, remote working, flexible working, 25 days annual leave, attractive pension contribution and supported career development. **The Claims Handler will be responsible for**: - Management of the end to end claims process for Subsidence Property claims, on behalf of domestic and commercial clients -...

  • Domestic Claims Handler

    1 month ago

    Glasgow, Glasgow City, United Kingdom Exchange Street Claims ltd Full time

    Job SummaryWe are looking for a highly skilled domestic claims handler to join our team in Glasgow.The ideal candidate will have experience in claims handling and excellent technical knowledge of the industry.About the TeamOur team is comprised of experienced professionals who work together to deliver exceptional results. We are committed to providing expert...

  • Motor Claims Handlers

    2 weeks ago

    Glasgow, United Kingdom Davies Resourcing Full time

    Are you looking for your next challenge? Have you got claimant or defendant motor insurance claims experience? Do you want a busy and varied role in a business that supports your training and development? Do you want to work for a business that offers great opportunities for furthering your career? Then look no further! As a Claims Handler within motor...

  • Motor Insurance Claims Handlers

    3 weeks ago

    Glasgow, United Kingdom Powering Davies Resourcing Full time

    We are working with a leading global insurance business who are opening a Claims Hub in Glasgow. We are therefore seeking a number of Motor Claims Handlers looking for a move or considering their options - Perhaps you have knowledge of disciplines across Motor Claims and are keen to learn and develop your experience and knowledge in other areas, this...

  • Motor Insurance Claims Handlers

    2 weeks ago

    Glasgow, United Kingdom Davies Resourcing Full time

    We are working with a leading global insurance business who are opening a Claims Hub in Glasgow. We are therefore seeking a number of Motor Claims Handlers looking for a move or considering their options - You will already have working knowledge of disciplines across Motor Claims and are keen to develop your experience and knowledge further into otherareas,...

  • Claims Handler

    2 weeks ago

    Glasgow, United Kingdom Matt Burton Full time

    MBA are working exclusively with a global Claims Manager and Loss Adjuster, assisting their search for a Claims Handler to join their dedicated Property Damage team. You will manage claims from 'cradle to grave' in partnership with assigned Loss Adjusters,ensuring efficiency, quality and alignment to industry standards. Our client is one of the largest...

  • Claims Handler

    2 weeks ago

    Glasgow, United Kingdom Matt Burton Full time

    MBA are working exclusively with a global Claims Manager and Loss Adjuster, assisting their search for a Claims Handler to join their dedicated Property Damage team in Glasgow. You will manage claims from 'cradle to grave' in partnership with assignedLoss Adjusters, ensuring efficiency, quality and alignment to industry standards. Our client is one of the...

  • Claims Handler

    2 weeks ago

    Glasgow, United Kingdom Matt Burton Full time

    Our client is one of the largest claims managers in the world and offer their services across multiple industries and verticals, ensuring the client and the customer is always at the heart of what they do. Employees are all offered the chance to develop, whetherthis be progression within the role, the company, through extra-curricular qualifications or all...

  • Highways Claims Handler

    3 weeks ago

    Glasgow, United Kingdom Matt Burton Associates Full time

    MBA are currently recruiting for an experienced **Insurance** **Claims** **Handler** to join an exciting global organisation. As a leading player in the insurance industry, our client puts their people are the heart of everything they do. They pride themselves on providing an exceptional service for their clients, as well as ensuring the happiness and growth...

  • Claims Handler

    2 weeks ago

    Glasgow, United Kingdom Matt Burton Associates Full time

    Our client is one of the largest claims managers in the world and offer their services across multiple industries and verticals, ensuring the client and the customer is always at the heart of what they do. Employees are all offered the chance to develop, whether this be progression within the role, the company, through extra-curricular qualifications or all...

  • Trainee Claims Handler CD186

    1 week ago

    Glasgow, United Kingdom Exchange Street Claims & Financial Services Full time

    Do you have a background in customer service within the insurance industry and want to build a career in claims handling? Our client is recruiting Trainee Household Claims Handlers to join their team, where you’ll help guide customers through the claims process and ensure a smooth experience. You’ll be responsible for assessing and managing household...

  • Motor Claims Handler

    3 weeks ago

    Glasgow, United Kingdom Matt Burton Associates Full time

    MBA are currently looking for an experienced Motor Claims Handler to join an exciting global organisation. - Remote working available As a leading player in the insurance industry, our client puts their people at the heart of everything they do. They pride themselves on the exceptional service they provide for their clients, as well as ensuring the...

Counter Fraud Home Claims Handler

8 months ago

Glasgow, United Kingdom Direct Line Group Full time

**About us**:
We are Direct Line Group - home to some of the country's best-known brands including Direct Line, Churchill, Privilege, Greenflag and NIG. Our vision is to create a world where insurance is personal, inclusive and a force for good, and our purpose is to help people carry on with their lives, giving them peace of mind now and in the future.

**What you'll be doing**:

- You will deliver Counter Fraud benefit by identifying and investigating insurance fraud and undertaking investigations to validate or substantiate concerns.
- You will manage portfolio management, including proactive review of new work and have conversion to detected benefit, whilst ensuring Service level agreements and the lifecycle of cases are kept within process guidelines.
- You will demonstrate all cases following legislation and risk regulations set internally and by external governing bodies.
- You will manage customer expectations, including enquiries into indemnity, liability and update them throughout the lifecycle of an investigation.
- You will demonstrate capability in preventing insurance fraud, with the ability to manage potential outcomes.
- You will use knowledge and available tools to refer linked cases or any suspicions of organised or targeted fraud to the appropriate team.
- You will reduce spend and control the cost of investigations by identifying threats, leakage and refer to senior staff members.
- You will understand the balance between preventing fraud and treating our customers fairly, removing innocent parties from the process at the earliest opportunity and minimising avoidable complaints.

**What you'll need**:

- Counter Fraud experience is desirable, but not essential
- Home Claims knowledge
- Customer service and communication skills
- Attention to detail with a high level of accuracy
- Effective problem solving skills

**Ways of Working**:
Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you.

Read our flexible working approach here.

**Benefits**:
We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus many more

**Being yourself**:
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

L1-MW1

L1-Hybrid