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Project Coordinator

4 months ago

Sunbury, United Kingdom Plum Personnel Full time

**Project Coordinator**
**SALARY circa £30,000 DOE**
**(REMOTE)**

**About the role**:
Our client is looking for a Project Management Associate to coordinate with and assist the Project Manager in planning, organising, coordinating and overseeing activities.

**Main responsibilities**:
**Project Tracking**
- Initiates and manages tracking tools appropriate for each project. These tools could include spreadsheets, databases, word documents, etc
- Updates tracking tools with critical dates, achieved dates, completed activities version information, shipping data
- Manages project SharePoint site and uploads all information
- Develops and performs data entry functions within project or client specific tools such as quantity sheets, LTM/CRA surveys, pricing sheets etc
- Assists with the preparation of client profiles and updates as appropriate

**Project Coordination and Support**
- Prioritises assigned project tasks and handles multiple tasks simultaneously
- Disseminates project information and deliverables to team members
- Understands the scope and deliverables for each project
- Maintains timely communication between team members
- Functions as an adjunct to the Project Manager completing tasks as determined in coordination with the PM
- Performs daily evaluation for project progress to ensure that timelines are followed steadily and consistently.
- Performs domestic and international releases and conducts shipment tracking when appropriate
- Attains international logistics knowledge to allow for appropriate release activities and utilises knowledge to disseminate information between internal/external teams
- Monitors and performs appropriate action on shipment hold queues to allow shipments to go out appropriately
- Ensures all project documentation and tracking are up to date, complete and archived appropriately
- Prepares/extracts from system project reports such as warehouse inventory, shipping history, etc. in support of Project Management updates for clients
- Prepares orders to send through pre-production to manufacturing
- Able to provide back-up and overflow assistance to other Project Management Associates during vacations or peak workloads
- Participates in client onboarding activities
- Participates in ad hoc meetings and update meetings with clients
- Responds promptly to client requests and proactively manages expectations
- Recognises any issues related to client dissatisfaction and escalates effectively and in a timely manner, through the appropriate quality channels for resolution
- Minimum 1 year experience in a professional setting
- Minimum 1 year experience in a customer service role
- Customer focused and service mindset
- Excellent computer skills including experience in MS Office products
- Excellent written and verbal communication skills
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to adjust based on dynamic needs of client and project manager on a project-by-project basis
- Ability to multi-task effectively
- Highly organized and detail oriented

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Work Location: Hybrid remote in Sunbury