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Operations Technical Administrator

6 months ago

Cheadle, United Kingdom solutionspt Full time

Purpose of role

The key purpose of this role is to facilitate the accurate and timely delivery of hardware orders to SolutionsPT customers in accordance with established operating procedures.

**This is a varied role split between**:
Primarily - working with SolutionsPT business systems to progress orders through the system, including booking in delivered items, arranging collections, invoicing, stock control

Additionally - Installing and testing hardware and software systems for industrial computing.

Key Responsibilities

Ensuring all goods received applicable to the Hardware Department are documented using our business systems and placed in the correct store-room location. Ensuring Office Services are notified of all goods received for other departments. Assisting the Technical Hardware Manager in any stock-take as required.

Ensure Hardware orders are correctly packaged and labelled prior to collection. Ensure the accurate daily raising of delivery notes, end of day and shipping of all hardware and software orders using courier websites e.g. DPD.

Follow the Industrial Computing procedures and identify areas for continuous improvement to ensure efficiency of operations.

Order operating systems/software from suppliers and provision to our customers via our reseller agreements.

Provide the sales team with quotations for industrial computing systems with the shortest lead times.

Assist the wider Hardware Team in the installation and configuration of hardware systems to be delivered to our customers,

Administration and duties as required by the Technical Hardware Manager.
Providing cover for the Hardware Team during absences.

**Note**: In addition to these responsibilities, employees are required to carry out other such duties as may reasonably be required.

Skills, qualifications, and competence level

Essential

Experience working with business systems.

Fundamental understanding of computer hardware and associated components, or an ability and willingness to learn this.

Desirable

Problem-solving skills - ability to approach problems in a logical and structured manner.

Good communication skills - convey or share ideas effectively using verbal and written communication skill to liaise with the team, suppliers and other departments.

Teamwork - work well in a team and contribute towards individual and team objectives.