Agile Coach

Job Description:
Role Overview

Safeguard Global’s vision is to forever transform the way people work around the world. Our mission is to equip organizations with the technology, local market expertise and service to adapt to an ever-shifting global workforce. We build adaptive solutions for those seeking to thrive in the global economy. We build for what’s coming. We are looking for a talented professional with a passion for technology to join us as we create the future of work.

The Agile Coach is responsible for creating the environment for a safe and effective, customer-driven agile team. Your central responsibility is to coach a cross-functional teams in the art of continuous improvement.

At Safeguard, we are continuously adapting our offerings—whether that's in advancing our technology or enhancing our services—to prepare our clients for the future. To succeed in this role, you will need to be a blend of skills and able to complement them with the skills of your team. You and your team are always learning and changing to fit the needs of the business and users. You find a balance of process, technology, and creativity to meet the problem. You value transparency, communication, and inclusivity as a way to discover innovative solutions for our clients

**Responsibilities**:

- Coach teams in planning, implementing, and delivering high quality software utilising modern agile practices and principles
- Develop high performing teams that focus on the consistent and repeated delivery of business value
- Builds a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on empowerment and problem-solving.
- Accelerate our pace of innovation
- Removes blockers to improve the performance of the team
- Teaches and mentors through a variety of forums
- Facilitates conversations and all levels of the organisation
- Advances our values (caring, accountability, integrity, empowerment, passion, fun)

Skills / Attributes
- Relevant experience as a Scrum Master/Agile Coach in the software engineering space
- Exemplifies and promotes agile values and principles not just within technology but throughout the organisation
- Excels in facilitating teamwork and critical thinking
- Approaches problems pragmatically, with a preference for data and incremental solutions
- Builds consensus and rigor towards the appropriate working agreements
- Advances smooth and fast flow, through visualisation and continuous improvement of the end-to-end process
- Elevates the conversation with executives from outputs to outcomes
- Leverages data where possible
- Supports bringing people together, including product, engineering, quality, and business
- Demonstrates advanced facilitation techniques, promoting collaboration and problem solving
- Identifies initiatives, gains buy-in, and delivers solutions that advance the ways of working within Technology
- Excellent leadership, coaching, and facilitation skills

Nice to have
- Experience in both the startup and enterprise space
- Coaches Lean Software Development, XP, Design Thinking practices
- Experience with the Objective and Key Results (OKR) Framework

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.