Senior Customer Complaints Officer

Are you a friendly and empathetic problem-solver? At TrustedHousesitters, we're revolutionising the travel and pet care landscape and need a caring and helpful individual to join our Membership Services team as a Senior Complaints Handler.At TrustedHousesitters, we're all about making sure our members have the best experiences. Our online marketplace...

_Complaints Handler_- *Remote Opportunity*_ Either based in our Ipswich waterfront office or working remotely, the purpose of this role is to_ a_ssist with the adherence of the GB UK complaints policy. To ensure that all complaint practices, procedures and systems comply with internal procedures and relevant regulations._Primary Responsibilities: Review,...

**What is the opportunity?**: To make a difference for our customers through our complaint resolution processes. Delivering fair outcomes for our customers is front and central to our thinking. Customers often understand that occasionally things go wrong. The role is critical to how the Bank responds and addresses the issue and is a key driver behind...

We are looking for a capable and experienced Complaints Specialist to manage the resolution of all customer complaints following initial acknowledgment. You will work as part of our Customer Service department, researching and resolving complaint cases through analysis of all facts and related documentation and appropriately partnering with internal/external...

Job Title: Customer Service (Customer Relations Case Handler) Start date: 27th March 2023 Contract: Permanent Location: Homebased **Salary**: £22,347 per annum (pro rota) Shift/Hours: 37.5 hours per week. Shift pattern: 5 days per week, including 1 weekend day - various shift patterns available within Monday - Sunday between 8am and 10pm **Job...

What is the opportunity?:To make a difference for our customers through our complaint resolution processes. Delivering fair outcomes for our customers is front and central to our thinking.Customers often understand that occasionally things go wrong. The role is critical to how the Bank responds and addresses the issue and is a key driver behind customer...

As one of our Complaint Handlers, you will investigate and resolve service complaints related to Securitised Mortgage Portfolios in line with FCA DISP requirements and client service level agreements. This role will initially be on a 6-month fixed term contract, with the possibility of extending or becoming permanent in the future, dependent on the business...

Legal & General are currently looking for a **Complaints Consultant **to join their Retail & Annuities area, supporting with determining complaint outcomes and communicating this to customers. **ALL APPLICANTS MUST BE BASED IN MAINLAND UK WITH A VALID RIGHT TO WORK IN THE UK.** Reporting into the Complaints Manager, you will **review the completed...

Welcome to Mojo Mortgages, where we're on a mission to become the largest and most disruptive mortgage broker in the UK. With the support of our RVU family of brands, including Uswitch, Money, Confused, and Zoopla, we're scaling fast and taking the industry by storm. We're not just growing quickly, we're growing exponentially. Our revenue has seen a...

**This is the job**: **Job Title**: Customer Solutions Complaints Handler **Location**: Remote - UK Only **Salary**: £20,900 **Contract**: Full time - Fixed Term Contract for 12 Months **Hours**: Monday-Friday, 9am-5pm Our Customer Solution Administrators are an integral part of the AA’s evolution utilising data and innovation to ensure we provide a...

Welcome to Mojo Mortgages, where we're on a mission to become the largest and most disruptive mortgage broker in the UK. With the support of our RVU family of brands, including Uswitch, Money, Confused, and Zoopla, we're scaling fast and taking the industry by storm. We're not just growing quickly, we're growing exponentially. Our revenue has seen a...

We are working with a fantastic financial services client looking for an experienced Head of Complaint Operations. The role will be to aid on operations of the Client Liaison Division hence seeking an experienced Complaint Operations person who can provide direction and leadership, development and oversite of the complaints team and the Administration...

This is a very exciting opportunity to join a well established business with plenty of opportunities to build on your skills & your career! This business truly put the needs of their customers first, that’s why we need people who naturally love working with customers, putting smiles on faces and can finding the best resolution for the...

This is a very exciting opportunity to join a well established business with plenty of opportunities to build on your skills & your career! This business truly put the needs of their customers first, that’s why we need people who naturally love working with customers, putting smiles on faces and can finding the best resolution for the customer.Your role...

**Fox Morris Group** are currently working to recruit a **Tribunal, Mediation and Complaints Officer. **This is a **full-time **role, on a **3-6 month+ contract.** **Rate**:Negotiable dependant on experience **Hours**:35 per week **Role responsibilities** - Lead, manage and motivate the team to deliver high performance, - Effectively manage budgets and...

This is a very exciting opportunity to join a well established business with plenty of opportunities to build on your skills & your career! This business truly put the needs of their customers first, that’s why we need people who naturally love working with customers, putting smiles on faces and can finding the best resolution for the...

**About us** We are a leading UK outsourcing firm dedicated to delivering exceptional performance for our valued clients while fostering a dynamic and rewarding work environment for our talented workforce. With a passion for excellence and a commitment to exceeding expectations, we have built a reputation as a trusted partner in providing outsourcing...

**Senior Payroll Administrator** With a clear growth plan for 2024 we are now looking for a Payroll Team Leader / Payroll Manager to join us here at Innovate Care Group. If you are looking to work for an ambitious employer with a clear vision and destination for its employees then look no further! Job Title: Payroll Team Leader / Payroll...

**Who Are We?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across four franchises (Great Western Railway, South Western Railway, Trans Pennine Express and Avanti West Coast) and our open access operator (Hull Trains & Lumo). We operate all types of passenger railways - intercity, commuter, regional and...

**Job Title - **Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints **(**This role sits within our Independent Person for Complaints (IPC) service)** **Contract - **Associate** **Hours **-**Variable, according to demand for services/caseload and role in investigation** **Salary - **£25.25 per hour (50% professional rate...