Service Coordinator

2 months ago


StokeonTrent, United Kingdom Tymia Full time

Tymia Limited are currently recruiting for a Service co-ordinator to help out with the day to day runnings of the business, ensuring their job is done to a high standard to which helps everyong else do their jobs proficiently.

Duties Include
- Providing contract support to both customers and colleagues
- Engaging with suppliers to support the resolution of service failures as they arise and updating colleagues as required
- To ensure escalation of any pending issue to ISS Management within the SLA agreement
- Develop and maintain good working relationships with internal and external customers
- Collating and data inputting information into relevant reporting system (CAFM database’s)
- Creating and maintaining business reports / records of activity / databases
- Researching company databases, live or archived reports
- Following up on requests for support
- Preparing documents to send to internal teams and/or external customers
- Writing and editing company correspondence
- Coordinating and managing group mailboxes
- Giving feedback on Operational Support efficiency and suggesting possible improvements
- To carry out any other duties required by the business within the scope of the role.
- To ensure customer care principles are always practised
- To adopt a flexible and proactive approach, responding to frequently changing work priorities
- To support and maintain office Health and Safety rules

What you Get

Monday to Friday 8am to 5pm (1 hour break)

Pension

Temp to Perm

£9.90 Per Hour

Immediate start once successful.

**Job Type**: Temp to perm
Contract length: 3 months

**Salary**: £9.90 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Stoke-on-Trent, ST1 5PZ: reliably commute or plan to relocate before starting work (required)

Work Location: One location


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