Service Co-ordinator

6 months ago

Derby, United Kingdom Primary Healthcare Derby Full time

Primary duties and responsibilities The job holder will need to liaise effectively with service users, carers, visitors and both internal and external agencies within the boundaries of the role. The job holder will promote the build-up of good network links for advice and direction. The job holder will have a good working relationship with all members of the Multi-disciplinary Team. The job holder will work effectively with members of the wider administration team The job holder will be expected to deal appropriately with highly confidential and sensitive material on a regular basis in accordance with company policies The job holder will be required to meet NHS Standards for Confidentiality and Information Sharing.

The job holder will communicate effectively and sensitively with all levels of staff through a range of formal and informal methods, including written communications and directives. The job holder will escalate sensitive staffing issues Where appropriate you will use negotiation and persuasive skills to communicate effectively e.g. arrange complex meetings. You will demonstrate the ability to build up good networks for advice and direction.

The job holder will liaise with senior personnel as required Where new systems are to be implemented the job holder will be expected to contribute to that process in a positive way including having the ability to articulate concerns and issues in a positive light. To liaise effectively with other members of the team and attend monthly meetings, gaining peer support and keeping up to date with new systems and procedures. Dealing with and prioritising phone calls requiring urgent advice within the boundaries of the role Liaise with various external departments and agencies, including Social Services, GPs, Consultants and other hospitals to ensure a good flow of communication. Knowledge Good working knowledge of secretarial, administrative, general office and reception duties (electronic and paper filing systems, photocopying etc.) You will have a good understanding of a range of work procedures and practices, the majority of which are non-routine, and will require intermediate level theoretical knowledge, normally acquired through formal training or equivalent experience.

You will have a good working knowledge of customer service and the impact on delivery a quality service. Excellent working knowledge of Microsoft Office Package, clinical systems etc Knowledge of a variety of software packages Excellent working knowledge of diary management and room booking systems Excellent working knowledge and understanding of the responsibilities of working with confidential information Knowledge of the HR requirements in relation to the provision of day to day staff co-ordination. Skills Ability to organise, create, file and retrieve electronic and manual records Manage and co-ordinate MDTs Demonstrate excellent communication and interpersonal skills Excellent numeracy and literacy skills Ability to take and transcribe minutes of meetings at management meeting level and MDTs as directed by the Service Leads or Operational Manager. Good organisational skills and the ability to work under pressure Ability to accept direction from the Service Leads or Operational Manager in particular around sensitive staffing issues, workload management and occasional complex tasks.

Ability to manage a demanding workload Ability to audit and report on own work in conjunction with the Service Leads or Operational Manager Ability to be an active member of the MDT, which will include taking concise minutes throughout the meeting updating the patient records and ensuring all actions tasked are updated prior to the next meeting. Good networking skills Decision making skills (within the boundaries of the role) Can demonstrate attention to detail. Analysis, Problem Solving & Judgemental Skills The job holder will be expected to make decisions within the boundaries of this role. The job holder would be expected to give advice where appropriate and within the boundaries of this role and within the realms of confidentiality and data protection legislation.

The job holder will be expected to behave in a professional manner at all times. To be responsible for the input, collection and management of data either manually or electronically including statistical/clinical information and contractual information. Prepare monthly statistics and management reports under the direction of the Service Leads or Operational Manager. You will be expected to make judgements involving facts or situations, some of which will require analysis.

Planning and Organisational Skills Arrange and minute meetings at Senior Management as required by the Service Leads or Operational Manager. You will organise room bookings, using an approved room booking system as appropriate. You will assist the Service Leads or Operational Manager to analyse and report on progress against an action plan or project plan as required. You wil

  • Care Co-ordinator

    5 months ago

    Derby, United Kingdom Derbyshire Community Health Services NHS Foundation Trust Full time

    We are looking to recruit an experienced Care Co-ordinator to work within the Derby City Rapid Response Team. The Care Co-ordinator will be based with our therapy triage team at the Council House. The Rapid Response Team have bases at Florence Nightingale Community Hospital and Perth House our Pathway 2a facility. The Rapid Response Team includes Nurses,...

  • Contractor Co-ordinator

    7 months ago

    Derby, United Kingdom Mitie Full time

    **Job Overview** In your new job as a Contractor Co-ordinator, you will co-ordinate the hard & soft services scope (technical, cleaning, archiving, pest, catering & estates). You will facilitate sub-contractors ensuring that an effective and efficient service is delivered and in accordance with all on site Health & Safety policies. Build a strong working...

  • Care Co-ordinator

    5 months ago

    Derby, United Kingdom Derbyshire Community Health Services NHS Foundation Trust Full time

    Come and join our team! The role of the Care Co-ordinator is pivotal within primary care as the interface between service users, carers, primary care, secondary care, community care, social care, mental health, out of hours and voluntary organisations. The Care Co-ordinator will be part of the Derby City Integrated Community team and working alongside...

  • Care Co-ordinator

    5 months ago

    Derby, United Kingdom Derbyshire Community Health Services NHS Foundation Trust Full time

    Come and join our team! The role of the Care Co-ordinator is pivotal within primary care as the interface between service users, carers, primary care, secondary care, community care, social care, mental health, out of hours and voluntary organisations. The Care Co-ordinator will be part of the Derby City Integrated Community team and working alongside two...

  • Sales Co-ordinator

    6 months ago

    Derby, United Kingdom Pendragon Full time

    **Sales Co-ordinator** **National Fleet Solutions** **Competitive salary with pension, critical illness pay, life assurance, 23 days holiday plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Due to the growth and expansion of our department we are looking for a Sales Co-ordinator to join our...

  • Legal Co-ordinator

    5 months ago

    Derby, United Kingdom Comex 2000 UK Ltd Full time

    Comex 2000 is currently seeking an enthusiastic and committed Legal Co-Ordinator to join our Legal/Streetworks team in Derby **_ What are we looking for?_** Are you a committed, hard-working and eager to learn individual? Then come join the Comex 2000 family! We are looking for Legal Co-Ordinator to provide a support service to a specialist team, in order...

  • Activities Co-ordinator

    2 months ago

    Derby, United Kingdom HC One Full time

    In your role as a Activity Co-ordinator at HC-One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our Residents are people just like them with their own stories to tell. By joining HC-One you’ll have a...

  • New Business Co-ordinator

    5 months ago

    Derby, United Kingdom Page Personnel Full time

    Reputable business - Room for progression **About Our Client**: Our client is a large-scale player in the Professional Services sector, boasting a sizeable, talented team across multiple locations. They have established a sterling reputation for delivering top-notch services to their diverse clientele. - Co-ordinate and manage new business enquiries -...

  • Training Administrator/co-ordinator

    6 months ago

    Derby, United Kingdom Balfour Beatty Full time

    **About the role** Balfour Beatty has an exciting opportunity for a **Training Administrator/Co-Ordinator** to join our Plant & Fleet business unit to work in **Derby or other business depots depending on home location** **Role Purpose**: - The role is to provide support to the Heavy Plant and Lifting Operations Training team due to expansion and...

  • Care Co-ordinator

    7 months ago

    Derby, United Kingdom Derbyshire Community Health Services NHSFT Full time

    Please review the Job Description and Person Specification, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account You will: Be proactive in identifying patients through admissions and discharge data Be proactive in supporting the MDT Liaising with social care,...

  • Legal Co-ordinator

    6 months ago

    Derby, United Kingdom Comex2000 Full time

    Comex 2000 is currently seeking an enthusiastic and committed Legal Co-Ordinator to join our Legal/Streetworks team in Derby - **What are we looking for?**_ Are you a committed, hard-working and eager to learn individual? Then come join the Comex 2000 family! We are looking for Legal Co-Ordinator to provide a support service to a specialist team, in order...

  • Pcn Care Co-ordinator

    6 months ago

    Derby, United Kingdom Derbyshire Community Health Services NHS Foundation Trust Full time

    An exciting new opportunity has arisen for a highly motivated and enthusiastic PCN Care Co-ordinator, to work across Oakdale PCN as part of our Integrated Community Team in Derby City. Key aspects of the role will involve working closely with Enhanced Clinical Practitioners and wider MDT, identifying and supporting care home residents who require additional...

  • Order Management Co-ordinator

    6 months ago

    Derby, United Kingdom STERIS Full time

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. **HOW YOU WILL MAKE A DIFFERENCE**: The Order Management Co-ordinator is fundamental to the success of the Order Entry team and is responsible for directly supporting customers and entering...

  • Assistant Office Co-ordinator

    5 months ago

    Derby, United Kingdom Hi-spec Facilities Services Ltd Full time

    We have a permanent full-time position for an organized individual to work within our support services department in Derby. Good telephone manners, knowledge of Microsoft Office, and good numeracy & literacy skills are essential. Hours 8.30 - 4.30 Monday to Friday. You will ideally be flexible in your attitude to work and prepared to work as part of our...

  • Logistics and Stores Co-ordinator

    5 months ago

    Derby, United Kingdom John Ryan Group Ltd Full time

    Job Summary: We are seeking a Logistics and Stores Co-ordinator join our existing team based in Derby. The role includes the development of a Business planning framework responsible for making sure products reach their destinations safely, securely, and on-time. This incorporates managing the activities of truck drivers and warehouse managers and close...

  • Corporate Receptionist Co-ordinator

    6 months ago

    Derby, United Kingdom Mitie Full time

    Receptionist Co-Ordinator **Monday-Friday 9am-5pm** - **£25,200 - 25days Holiday +8days Bank **Holiday** Mitie has a great opportunity for you to join our Front of House Signature Team as a Receptionist Co-Ordinator. The role will be based with one of our prestigious customers Network Rail working in one of their corporate offices in York. Hours are...

  • Duty Co-Ordinator

    3 months ago

    Derby, United Kingdom Compass Full time

    Job summary Compass Changing Lives MHSTs is an early intervention and preventative mental health and emotional wellbeing service. The service delivers evidenced based interventions for children and young people with mild to moderate mental health needs. Mental Health Support Teams (MHSTs) and Early Intervention and Targeted Support Service (EITSS)...

  • Sales Co-ordinator

    5 months ago

    Derby, United Kingdom Hydro Systems UK Full time

    **Location**: Derby area **Type**: Full Time, Permanent **Salary**: £22,000 - £24,500 dependant on experience **Hours**: 38 hours per week, Monday-Friday flexible start/finish times (there may be occasions when there is a requirement to work outside of normal UK office hours to liaise with our team in the USA). Option to work from home for two days per...

  • Reprographics Co-ordinator

    5 months ago

    Derby, United Kingdom Canon Full time

    Canon UK is looking for talented people to join us at an exciting time for our business, as we enter into a period of accelerated growth and development. Do you have the skills and aptitude we’re looking for? Are you looking for a new challenge? Do you want to work for an organisation that values your contribution and rewards you accordingly? If the answer...

  • Reprographics Co-ordinator

    6 months ago

    Derby, United Kingdom Canon Full time

    Canon UK is looking for talented people to join us at an exciting time for our business, as we enter into a period of accelerated growth and development. Do you have the skills and aptitude we’re looking for? Are you looking for a new challenge? Do you want to work for an organisation that values your contribution and rewards you accordingly? If the answer...