Desk-top Claims Handler
2 weeks ago
A Major Loss Adjusters are now seeking an experienced Desk-Top Claims Handler to join their expanding Property Division where you will work closely with the Field Adjusters managing a variety of Property Claims in complexity and value through to settlement. This role is remote working on a desk-top basis offering excellent remote team support. Working Monday to Friday.
**Key aspects of the role**:
- Manage your own caseload of Domestic and Commercial Property Claims through to settlement
- Use your knowledge of Building structures including foundations, walls, the nature of building materials and material pathology such as freeze-thaw cycle, moisture gradients, rising damp etc.
- Correctly diagnose defects and identify the most appropriate remedial action
- Deal with all insurable perils and understand policy wordings and the principles of building repair and maintenance
- Utilise knowledge of contractors all risks, business interruption and SME claims settlement
- Handle all aspects of contents claims handling
- Carry out processes and procedures following fire and flood and similar related incidents
- Proactively direct an investigation appropriate to the circumstances
- Make judgements and tailor existing practice to settle complex cases
- Provide in-depth and expert advice to customers, clients and other loss adjusters
- Undertake investigative interviews on allocated cases
- Obtain witness statements
- Negotiate settlements
**Applicant Requirements**:
**About you**:
- Insurance Claims experience (Property) cradle to grave
- The ability to work under pressure in a fast paced and changing environment
- A good understanding of buildings structures including foundations, the nature of building materials and contents claims
- Flexible approach and adaptable to changing priorities
- ACII and ACILA preferred or a keenness to study towards
Desk-Top Claims Handler/Adjuster (Property) - UK Remote working - very competitive annual basic salary, 25 days holiday plus bank holidays, pension, life assurance, travel loans, access to training and professional qualifications, corporate and social events and wellbeing services.
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