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Liability Claims Handler

4 months ago


Manchester, United Kingdom RSA Full time

Your role

As a Liability Injury Claims Handler, you will be responsible for appropriately and promptly investigating and advancing liability injury claims to closure, to achieve business objectives and meet the defined customer service proposition.

In addition, you will ensure that customers, brokers and third parties/claimants are supported throughout the claims journey by utilising agreed-upon claims processes, case laws, and defined strategies. You will enjoy utilising your technical knowledge to resolve queries, reach and convey decisions and impart knowledge to others.

About you

Ideally you will have previous experience working as a Liability Claims or General Insurance Claims Handler. However, this is experience is not essential as full support and training will be available for the right candidate.

In addition, you will have excellent customer service skills, you will be able to work as part of a team as well as being able to meet deadlines while understanding process improvements.

What we offer you

At RSA we put our people first. We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset. That is on top of a comprehensive range of benefits, including pension contributions of up to 11% looking after you now, and in the future.

We’ll give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us.