Claims Handler

2 weeks ago


Manchester, United Kingdom TYH Claims Full time

We have an immediate Full-time opportunity available for an experienced claims handler to join our vibrant team.

Dealing with incoming and making out going phone calls.

Facebook, Instagram and website leads.

Obtaining all the documents required to process claim.

**Core Responsibilities**:

- Opening and then dealing with claims using our bespoke case management system;
- Conducting initial enquiries and investigations as appropriate
- Ensure full compliance with all office protocols client service level agreements;
- Achieving on all own handled claims 100% data integrity compliance using our bespoke case management system
- Undertaking full validation process of claims presented

**Key Competencies Needed**:

- Enthusiastic positive person with a “can do” approach;
- Strong communication skills and good telephone manner;
- Ability to cope under pressure and respond to demands;
- Adaptable to change and willingness to learn
- Problem solving approach;
- Good organisational skills;
- Self-motivation and good use of initiative;
- Ability to work independently and as part of a team.

What’s in it for you
- Great starting salary plus Yearly Pay Reviews
- Great Company Pension and other benefits
- Working Monday-Friday 9-5 or 10-6

Why we’d work there
- Great Culture
- Extensive Benefits Package
- Great induction and training process
- Employer invested in your development

What you’ll do
To work within a Claims environment, processing and handling of new and existing claims. Managing your own caseload of claims within a delegated authority, aiding and supporting Claims Team Leader and Head of Claims, liaising as necessary with Policyholders, Solicitors, Technical Surveyors and insurers.

Experience you need
Excellent customer service and claims handling experience. Good investigation skills, a strong decision maker and ability to multi task and work under pressure. Able to multi task and react quickly in challenging situations. It would be desirable to have insurance related qualifications or be working towards such as CII.

How you apply
A more detailed job description is available.

Not for me, for a friend
If you refer a friend, once they complete their first 8 weeks of work, contact us for a £50 High Street Voucher

**Job Types**: Full-time, Part-time

**Salary**: £20,000.00-£55,000.00 per year

**Benefits**:

- Casual dress
- Company events
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Signing bonus

**Experience**:

- Claims Processing: 1 year (preferred)

Work Location: One location


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