Customer Onboarding Executive

2 weeks ago


London, United Kingdom Walker Lovell Full time

In this role, you will be responsible for providing a seamless and successful onboarding experience to new customers beginning their relationship with, to existing customers, and to those customers who have low engagement. You will be looking after the entire EMEA region.

Key Responsibilities:

- Conducting Platform Webinar training for new customers and existing customers
- Providing sessions, one-on-one training with customers
- Monitoring and improving conversion rates
- Identifying leads and upsell opportunities

Qualifications and Experience:

- Experience or working knowledge of Customer Success/Client services.
- Strong passion for customer experience and a dedication to providing exceptional customer service.
- Excellent communication and interpersonal skills with the ability to work well in a team.
- Strong organizational and time management skills.
- Ability to work independently in a fast-paced, dynamic environment.
- Experience in using CRM software is highly desirable.

Our client strives to offer their customers the best possible experience. If you are passionate about customer success and have the skills and experience to excel in this role, we encourage you to apply.

They offer a competitive compensation package, flexible working hours, and opportunities for growth and advancement within the company.
- Job Type
- Full-Time Regular- Location
- London United Kingdom



  • London, United Kingdom ABL Recruitment Full time

    Customer Onboarding Specialist (Spanish) Job Title: Customer Onboarding Executive (Logistical, Supplier, E-commerce) **Salary**: 22k-27k (86 - 103 Daily Rate - PAYE) Contract: 6-months (May Extend or convert to permanent) Location: London, Hybrid (2-3 Days in the office) OR remote working Start: March 2023 Our client, a global tech company is looking for a...


  • London, United Kingdom ABL Recruitment Full time

    Customer Onboarding Specialist (Spanish) Job Title: Customer Onboarding Executive (Logistical, Supplier, E-commerce) **Salary**: 22k-27k (86 - 103 Daily Rate - PAYE) Contract: 6-months (May Extend or convert to permanent) Location: London, Hybrid (2-3 Days in the office) OR remote working Start: February 2023 Our client, a global tech company is looking...


  • London, United Kingdom SonarSource Full time

    At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific. We have a dynamic culture with employees...


  • London, United Kingdom Advantage Resourcing Full time

    **Client Onboarding Executive - £33,000 per annum plus 10% bonus** **London 3 days in office/2 days WFH** A leading financial services organisation based in London are offering an excellent opportunity for a Client Onboarding Executive to be part of a dynamic and collaborative team. As an Onboarding SME you will: - Take ownership and accountability of the...


  • London, United Kingdom Informa Markets Full time

    Company Description **Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...


  • London, United Kingdom SonarSource Full time

    At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, France, the UK, Singapore, and Germany. With our roots deep in the open source...


  • London, United Kingdom Houst Full time

    About Houst:Looking for a job where you can be part of a team that is revolutionising the short-term accommodation industry? Look no further! We are a professional management service that helps homeowners and landlords enjoy more freedom by taking care of the hassle of hosting their properties. Our mission is to leverage the latest technology to make hosting...


  • London, United Kingdom Give A Grad A Go Full time

    A competitive starting salary of £35,000 - A chance to be part of a company making a real impact in the cyber security - Opportunities for professional growth **Company profile - Cyber Security** As a Customer Success Executive will be working for a London-based start-up filled with talented, dynamic individuals. The company's well-known clients entrust...

  • Head of Onboarding

    4 weeks ago


    London, United Kingdom CMC Markets Full time

    Role & Responsibilities - The Head of Onboarding will lead and transform the KYC/Onboarding team from a predominantly administrative function sitting in Sales/Client services, to a best in class control function sitting in Business Operations. - Work closely with Group Compliance to formalise a traditional 1st line/2nd line of defence model for KYC and...


  • London, United Kingdom Market Recruitment Ltd Full time

    Location: Hybrid - 2 days in Liverpool Street, 3 days from home Pioneer in a rapidly evolving financial technology space with a significant impact on global CFO offices. With a decade of excellence, our client stands at the forefront of financial technology innovation, specialising in software solutions that revolutionise finance processes for some of...


  • London, United Kingdom Space Executive Full time

    Job DescriptionOur client is a London-based SaaS scale-up, offering sales intelligence platform for businesses to identify opportunities to sell into the public sector.Check below to see if you have what is needed for this opportunity, and if so, make an application asap.They are looking for an experienced Customer Success Manager, with experience managing;...


  • London, United Kingdom The Recruitment Co Full time

    The Recruitment Co are currently representing a leading HR consultancy based outside of London. **Who will you be?** - Prince 2 qualification - Experience managing projects and governance oversight including organisational change and system implementations (desirable) - HR background in policy and process management, and business change (desirable) - Able...


  • London, Greater London, United Kingdom Space Executive Full time

    Job DescriptionOur client is a London-based SaaS scale-up, offering sales intelligence platform for businesses to identify opportunities to sell into the public sector.Check below to see if you have what is needed for this opportunity, and if so, make an application asap.They are looking for an experienced Customer Success Manager, with experience managing;...


  • London, United Kingdom Miller Maxwell Full time

    Technical Onboarding Support Analyst – Algorithmic Trading – Linux – London. Remote working for this position. 3-6 month contract. Miller Maxwell has partnered with an algorithmic execution venue seeking to hire a Technical Onboarding Support Analyst to join a team responsible for day-to-day platform support and Onboarding of new clients onto their...


  • London, United Kingdom CSC (Corporation Service Company) Full time

    **_Do you enjoy analyzing data and problem solving? _** **_Do you enjoy interacting with customers and internal teams? _** **_Are you interested in supporting a global business? _** We have an exciting opportunity for an Onboarding Specialist for the Digital Brand Services Sales Enablement team. The Onboarding Specialist will work directly with our Sales,...


  • London, United Kingdom Aztec Full time

    Reports to Operations Manager - Client Onboarding With a focus on driving excellent client service and understanding the needs of our clients, we are continually enhancing the onboarding approach. As a result, we are looking for an Onboarding Administrator to join the newly established Onboarding Centre of Excellence. The individual will be responsible...


  • London, United Kingdom Rest Less Full time

    **Role Description**: **Customer Success Executive** The Customer Success Executive is an exciting, entry level opportunity to join a fast growing start up, gaining valuable and varied experience in delivering value and impact to our B2B customers. You will be responsible for onboarding new customers by liaising with sales, product and marketing teams to...


  • London, United Kingdom LemonTea Recruitment Full time

    My Client provides a loan service for businesses throughout the UK. Due to ongoing growth they are seeking a Customer Success Executive to work directly under the CFO and alongside the Sales Team. You will take full responsibility of the post sales client lifecycle - from onboarding through to loan disbursement, serving as the main contact point on loans,...


  • London, United Kingdom CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Head of Onboarding

    4 weeks ago


    London, United Kingdom Pension Corporation Full time

    Pension Insurance Corporation is recruiting for a Head of Onboarding to join its Customer Operations function in a newly created appointment. As Head of Onboarding, you will be responsible for leading the bulk purchase annuity onboarding team, which will include coordinating the team as it provides analysis, planning and implementation support for PIC’s...