Customer Success Manager

2 weeks ago


London, Greater London, United Kingdom Space Executive Full time

Job DescriptionOur client is a London-based SaaS scale-up, offering sales intelligence platform for businesses to identify opportunities to sell into the public sector.


Check below to see if you have what is needed for this opportunity, and if so, make an application asap.

They are looking for an experienced Customer Success Manager, with experience managing; onboarding, upselling, and renewals, with 1,000+ headcount businesses

The role:
Handling Quarterly Business Reviews with existing customersWorking closely with sales team to assist in onboarding of new accountsResponsible for upsell and renewals of existing accountsMain POC for contacts in businesses 1,000+ headcountTaking a data-driven approach, assisting customers to understand key insights and get the best use from the solutionYour profile:B2B Experience as a Customer Success or Client Success ManagerExperience in the SaaS sector strongly preferredWorking with Customers of 1,000+ headcountExperience dealing with internal sales teams is a strong plusAnalytical mindset; ability to work with complex data and communicate this back to customers in order to make informed business decisionsAbility to work hybrid from London HQ£40K-£60K base
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