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Active Lifestyles Lead

3 months ago

Glasgow, United Kingdom University of Glasgow Full time

**Job Purpose**
To provide a wide range of exercise and active lifestyle related opportunities that positively contribute to delivering an outstanding customer experience that promotes UofG Sport as a core part of the student journey.

**Main Duties and Responsibilities**
- Proactively engage and communicate with internal and external customers to provide an outstanding customer experience.
- To manage and develop designated aspects of the Active Lifestyle programme (e.g. Garscube Sports Complex programme; increasing University community engagement).
- Contribute towards the evaluation and development of the service programme to ensure it meets and responds to the needs of its wide customer base, has strategic fit with UofG Sport objectives and optimises available resources.
- Contribute to the strategic development of UofG Sport and ensure that the Active Lifestyle area maximises impact on recruitment, retention, external relations and service objectives.
- Plan, prepare and deliver a wide range of specialist services within area of responsibility, including classes, courses, inductions, programmes, projects and events that promote the adoption of an active lifestyle.
- Prepare and present communication materials (e.g. articles, presentations, booklets, workshops) to help promote and develop an active lifestyle culture within the University and as an aid to supporting customer’s knowledge and understanding.
- Coordinate the timetabling of freelance specialists to ensure delivery of consistent, high quality programme of activities within the Active Lifestyle area.
- Provide advice to customers based on in depth knowledge and experience of specialist active lifestyle areas.
- Provide information to existing and prospective customers on the services provided by UofG Sport in a positive and professional manner.
- Work effectively with others in UofG Sport, particularly in the areas of programme management and event coordination.
- Establish, maintain and develop links with key internal and external departments and organisations that will add value and quality to the UofG Sport programme.
- Play a key role in promoting UofG Sport internally and externally to the University. This includes involvement in open days and other University promotional events.
- Manage the partnership with Glasgow University Sports Association (GUSA), supporting student involvement (maximising their learning experience) and providing an integrated service provision.
- Ensure teaching standards and knowledge of new developments are kept up-to-date. This includes a commitment to maintaining excellent standards of delivery and high levels of continuing professional development.

**Knowledge, Qualifications, Skills and Experience**

**Knowledge/ Qualifications**

**Essential**:

A1 Scottish Credit and Qualification Framework Level 8 (VQ4, HND) or equivalent, and experience of personal development in a similar role. )Or, the ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills through personal development and progression in a similar related role(s).
A2 Strong portfolio of recognised qualifications in active lifestyle related areas. Examples of qualifications and awards include: Certificate in Personal Training, UKSCA ASCC, Nutrition Level 3, Teaching Yoga Diploma, Exercise to Music Level 2, Gym Instructor Level 2.
-

**Desirable**:

B1 Good awareness of the UofG Sport programme and services offered, particularly in the Active Lifestyle area.

**Skills**

**Essential**:

C1 Excellent teaching/coaching skills.
C2 Ability to work under pressure and deal with queries effectively, in a timely and proactive manner.
C3 Strong, confident and adaptive communicator with excellent interpersonal skills adjusting style to suit different people or situations.
C4 Work effectively as part of a team, actively contributing to team morale.
C5 Work independently and under mínimal supervision.
C6 Reliable with excellent time management skills.
C7 Ability to take initiative and innovate within the agreed dimensions and duties of the role.
C8 Excellent organisational and problem-solving skills.
C9 Highly agile and able to adapt within the ever-evolving fitness landscape.
C10 Proven capacity to cope with a range of concurrent projects.

**Experience**

**Essential**:

E1 Relevant experience working with adults/groups in a health/fitness/wellbeing or performance sport environment with above qualifications or evidence of progression and development gained through significant work experience.
E2 Demonstrable experience in teaching a wide range of exercise and physical activity classes and/or experience in sports development.
E3 Proven ability to successfully operate within a multi-functional team and delivering against agreed targets.

**Desirable**:

F1 Experience of effectively communicating with HE students and staff.
F2 Experience of having worked in hig