Primary Care Network Digital and Transformation Lead

3 months ago

Birmingham, United Kingdom Midlands Medical Partnership Full time

The objective of the Digital and Transformation Lead is to provide a central source of leadership and management to aid service transformation for MMP PCNs.

The post holder will need to be proactive, have a passion for Primary Care, and have a proven track record in delivering Primary Care improvements.

The remit of the role is broad and will require attention to detail in delivering high-quality day-to-day operations along with providing strategic leadership and management to the service delivery function, ensuring that a high quality and effective service is delivered.

**Key Duties & Responsibilities**:
**Strategic Planning**
- To lead and develop a strategic plan that includes a robust digital infrastructure taking into consideration the populations health needs and health inequalities
- To clarify objectives and priorities for network delivery in line with operational capacity, financial parameters and contract requirements
- Lead on the development and implementation of integration with other services and stakeholders including Integrated Neighbourhood Teams (INTs) in MMP PCN Localities
- Lead the Integrated Neighbourhoods Teams Programme in MMP PCN Localities, including the development of strategy and priorities
- Promote the engagement of all PCN practices and act as an ambassador for the network.
- To proactively build relationships with system leaders to help influence proactive and new models of care
- To use business intelligence tools to aid data-driven decisions
- To lead the development and implementation of Digital Transformation bids

**Operations**
- To provide oversight and accountability to the delivery of PCN contracts and specifications
- Coordinate training and development of PCN staff
- Identify and record risks and issues and develop contingency plans with Network Leads
- Ensure all relevant national strategies, policies, targets, and frameworks are fully implemented
- To drive issues through to resolution, acting as a point of expertise
- To implement network-based projects

**Finance and Governance**
- To create and maintain accurate documentation in relation to finances, Standard Operating Procedures, Contracts, Contacts and decision making which is accessible centrally
- To support the collation of financial information
- To monitor and check the accuracy of the submissions for the DES and contractual requirements
- Compiling and presenting financial reports
- To ensure that the PCN's physical and financial resources are managed and maintained for maximum effectiveness.

**Digital Infrastructure**
- Improve digital accessibility for MMP patients
- To ensure the PCN Maximises its business intelligence tools
- Develops a continuous improvement approach to digital accessibility for our patients and workforce
- Creates data packs to support decision-making that includes but is not limited to demand, capacity, utilisation data, staff and patient experience

**Relationship Management**:

- To foster a culture of collaboration and promote learning to drive continuous improvement
- To work as a flexible member of the PCN, providing support to other team members when necessary and working the PCN management team
- Develop and deliver a communication plan using a wide variety of channels
- To take an active role in the development and embedding of the PCN's culture, values and reputation
- To represent the network at external meetings

**HR and Workforce Planning**
- Support recruitment, induction and training of new PCN staff
- Support recruitment which is aligned to a workforce plan
- To facilitate progression for the PCN staff to promote retention

**2. Other Responsibilities**

**Health and Safety**
- To comply with the Health and Safety at Work etc. Act 1974.
- To take responsibility for their own health and safety and that of other persons who may be affected by their own acts or omissions.

**Equality and Diversity**
- To carry out at all times their responsibilities in line with Equal Opportunities Policy and Procedure.

**Risk Management and Clinical Governance**
- To work within the Clinical Governance Framework of the practice, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation.

**Confidentiality**
- To maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the General Data Protection Regulations 2018 including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/or prosecution.

**Safeguarding**
- Whilst in post, staff are expected to acquire and update their knowledge on safeguarding as per the intercollegiate document requirements and MMP policies.

**Professional development**
- The post holder will participate in any training programme implemented by the practice as part of this employment
- To participate in an annual individual performance review, including taking responsibility for main

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