Community Engagement Lead

4 days ago


Hove, United Kingdom NRS Healthcare Full time

**Role**: Community Engagement Lead

**Location**: Hove

**Salary**: £15,000 - £17,500 pa

**Hours**: Part time 18.75 hrs per week, between Monday - Friday

An exciting and unique opportunity has been created at NRS Healthcare, could this be the position for you?

Do you like working with a variety of different people and driving change to better a service provided within the local community?

In this role you will create and manage a stakeholder relationship plan to ensure all key stakeholders are engaged.

You will create and lead service user and stakeholder forums, coordinate feedback from service users and other stakeholders, creating actionable insights into their needs and views on how the service can be improved, resulting in service improvement activities.

You will work with key service user groups and partners across our sites, such as GP Surgeries, Care Homes, Care Agencies, Charities, and customer Social Care and Clinical teams to ensure integration of our services with them, shared understanding of priorities, pathways and work, and support joint working initiatives.

You will also lead communications with local stakeholders to ensure the service is understood and effectively used by stakeholde

**Experience, Skills and Qualifications**:

- Experience of working within a health or social care setting, and knowledge of the services provided by various organisations in this area.
- A Good understanding of clinical governance and standards including outcome measures.
- Understanding of the social and health needs of the groups of service users we work with, including those who are older, frail, living with dementia, have long term conditions or disabilities, working with family carer groups etc.
- Experience of managing multiple projects and responsibilities with ability to prioritise and organise work effectively.
- Excellent interpersonal skills, including demonstrable knowledge and practice of customer care
- A Social Care or clinical qualification (such as nursing, physiotherapy, Occupational Therapy) would be an advantage but not required.
- Understanding of customer research and survey techniques and analysis.
- You will need a UK driving licence.

**Responsibilities**:

- Implement and develop a strategy for liaising with the community of service users, relevant groups and operational partners, working with the Customer Relationship and Transformation Manager, and the Clinical Lead on the contract
- Lead engagement with the above groups and our commissioner groups, creating a strategy and annual plan for communication and engagement
- Create, lead and attend existing groups formed to understand different groups needs and work and how the contract can support this
- Lead the delivery of surveys and all feedback from users, carers, prescribers and other stakeholders, including complaints, ensuring all feedback is responded to, analysed, reported as a co-ordinated picture of how the service is seen, and recommend changes and improvements accordingly.
- Organise, promote and support engagement events locally
- Create and produce local communications with stakeholders, promoting awareness and understanding of what the service offers and how stakeholders can best work with us and make the most of our services. This will include for example social media, press, events, local websites, leaflets, posters, research and reports

**About us**

NRS Healthcare is the UK's leading provider of Community Equipment Services and is a market-leading and award-winning provider of products and services designed to support independent living.
We deliver complete end-to-end services through all stages of equipment provision and recycling, within the healthcare sector.
We employ over 1000 staff and work for over 40 Local Authorities, Clinical Commissioning Groups, and NHS Trusts.?
With a heritage over 70 years, we have unparalleled expertise in daily living aids and disability aids for older people, disabled adults and children and their carers.

**In return we offer you the following**:

- A chance to work as part of a great team doing a rewarding job
- Competitive salary and benefits
- Career progression opportunities & training
- Pension scheme
- Enhanced holiday of 33 days per year (including bank holidays) which increases with service up to 38 days per year (including bank holidays)
- Participation in our employee recognition scheme and recommend a friend scheme
- Entitlement to Employee Assistance Programme and Bike to Work scheme
- Access to exclusive employee discounts and savings in gym & wellness discounts
- To be noted: _
- This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers._
- This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.


  • Social Media

    5 days ago


    Hove, United Kingdom Talent Hub Full time

    **Social Media & Community Manager** **Brighton & Hove Office (2 days WFH)** **£37,000 - £43,000** Talent Hub is working in partnership with an established company, working internationally both B2B and B2C. Their marketing department is expanding and one of the new jobs for the team is for a skilled Social Media Manager, with skills in not just...


  • Hove, United Kingdom Sussex Community NHS Foundation Trust Full time

    Are you interested in a change or promotion? Do you have a passion and expertise in bladder and bowel care? Would you like to be a key decision maker in delivering our service and planning for the future? As well as running specialist nurse led clinics and, we also provide specialist training for our team members in B&B and more widely across the...


  • Hove, United Kingdom Sussex Community NHS Foundation Trust Full time

    Are you interested in a change or promotion? Do you have a passion and expertise in bladder and bowel care? Would you like to be a key decision maker in delivering our service and planning for the future? As well as running specialist nurse led clinics and, we also provide specialist training for our team members in B&B and more widely across the...


  • Hove, United Kingdom Sussex Community NHS Foundation Trust Full time

    Are you interested in a change or promotion? Do you have a passion and expertise in bladder and bowel care? Would you like to be a key decision maker in delivering our service and planning for the future? The Bladder and Bowel service previously known as the 'continence' service are a specialist team who provide treatment to patients experiencing bladder...


  • Hove, United Kingdom Sussex Community NHS Foundation Trust Full time

    The post holder will be required to lead the provision of a clinically effective, cost efficient service and clinically lead a team of nurses. They will be responsible for the development and delivery of a consistently high quality service, promoting the team as a positive place for staff experience and development.The post holder will demonstrate at all...


  • Hove, United Kingdom Sussex Community NHS Foundation Trust Full time

    The post holder will be required to lead the provision of a clinically effective, cost efficient service and clinically lead a team of nurses. They will be responsible for the development and delivery of a consistently high quality service, promoting the team as a positive place for staff experience and development. The post holder will demonstrate at all...


  • Hove, United Kingdom Legal & General Full time

    Legal & General are currently looking for a Senior Communications Executive to join their Marketing team to develop and deliver member communications materials that support the onboarding, embedding and product lifecycle of workplace pension members andschemes. **Principal Accountabilities** - Design and deliver communications that support the contact &...


  • Hove, United Kingdom Legal & General Full time

    Your role at a glance Are you looking for your next step in Marketing? Come and join our Workplace Communications team who ensure our scheme members understand and engage with their pension with effective and engaging communications. The role can be based is either Hove or Cardiff - with regular travel to Hove (twice a month). What you'll be...


  • Hove, United Kingdom Bee Case Management Full time

    Are you ready to make a positive impact on someone's life? Join our dynamic team as a Support Worker, where you'll be an integral part of a transformative support plan, helping our client lead the life they choose. Operating in the client’s home and community, this role offers part-time and full-time opportunities, providing flexibility to fit your...


  • Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £20,000 - £25,000

    About the RoleThis Education Assistant Lead position at beBee Professionals in Hove, United Kingdom, offers a unique opportunity to make a positive impact on students' lives.Responsibilities:Manage classrooms during teacher absences, delivering lesson plans and maintaining a structured learning environment.Support students with their learning, providing...


  • Hove, United Kingdom Legal & General Full time

    Your role at a glance Come and play a key role in ensuring we send out the door is right first time, every time. As the Member Communications Tester, you will support the creation of test requirements and test table builds, managing the test of communications coming out of the Quadient system, including MI and reconciliation data. You'll also work with...


  • Hove, United Kingdom Sussex Community NHS Foundation Trust Full time

    The post holder will be expected to work both as a team member but alsoindependently, within set policies, guidelines and procedures to provide a full range of reception and clerical services to the phlebotomy service. A front of house service, the post requires a competent and professional manner when dealing with patients, visitors and staff to ensure an...


  • Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £35,000 - £55,000

    We are seeking a highly skilled Business Advancement Lead to join our team at BeBee Professionals in Hove. In this role, you will be responsible for driving business growth through strategic client engagement and innovative sales strategies. You will develop and execute business plans to identify new market opportunities, forge strong relationships with key...


  • Hove, United Kingdom eFinancialCareers Full time

    **What you'll be doing** - Maintaining up-to-date knowledge of GFIT Product Groups and working practices to ensure queries are dealt with appropriately and that resources for the team are managed, co-ordinated and planned to ensure excellence in service delivery. Managing supportcover, key person dependency, extended support periods (Evenings/Weekends) and...

  • Lead Support Worker

    2 days ago


    Hove, United Kingdom ACHIEVE TOGETHER LIMITED Full time

    **Whether you're _new to care_ or experienced, joining our team at Goldstone Crescent will give you the opportunity to make a significant difference in extra-ordinary people’s lives.** **We area supported living service for adults aged 18-40 with learning disabilities, communication difficulties and complex needs. We use a person centred planning approach...


  • Hove, United Kingdom Spire Healthcare Ltd Full time

    **Patient Experience Lead | Spire The Montefiore Hospital | Hove | Permanent | Full time |** Spire The Montefiore Hospital is recruiting for an enthusiastic and committed Patient Experience Lead to join us on a full time basis. **Job purpose** To lead and drive improvements to the patient experience utilising all information available within Spire....

  • Lead Nursery Educator

    6 months ago


    Hove, United Kingdom Pumpkin Patch Nurseries Full time

    The Nursery Lead (Outdoors) will lead educators on the Scandinavian Forest School approach and ensure that the quality of teaching, learning and assessment is outstanding in the nursery outdoor environment, forest or beach School. They are creative and reflective leaders who work closely with the entire leadership team to implement new ideas and to...


  • Hove, United Kingdom Wave Community Bank Full time

    **Job Title**:Business Development - Financial Wellbeing Support Officer UHSx **Reporting to**:Deputy CEO **Job hours and term**:37 hours per week, 12 month fixed term contract with potential to be extended** **Full time or part time/job share considered** **Salary**: £25,000-£27,500 pro rata **Role Summary** This post is delivered through **hybrid...

  • Node Tech Lead

    6 days ago


    Hove, United Kingdom Understanding Recruitment Full time

    **Node Tech Lead - Building the future of employee engagement** The future of employee experience is here and if you are an experienced Node Engineer this is your chance to be a part of it The world is evolving, and we don't want the way employees communicate to be left behind. That is why we are building a platform that connects complex and distributed...


  • Hove, United Kingdom Sussex Community NHS Foundation Trust Full time

    The Community Phlebotomy Service has an opportunity for an experienced Administrator to our friendly team based at Hove Polyclinic. The post is for a 8 month Fixed Term Contract to cover an internal Secondment. You will be responsible for providing administrative support for the team. This includes the use of computerised information systems, word...