Income Officer

3 months ago


London, United Kingdom Akton Recruitment Full time

Southwark

£20 Per Hour

Job Role

Be the first point of contact in respect to all service charge billing and collection queries. By negotiating payment plans and deciding on which cases to instruct legal to sue, the post holder is directly responsible for the revenue income stream into SHS and the HRA.

Lead and be the first point of contact on all issues relating to the recovery of revenue service charge and major works service charges of leased housing revenue account portfolio.

Main Accountabilities

To deliver excellent professional and specialist services to residents in line with the Council's vision, values, resources, strategic and service priorities.

To manage homeownership accounts and maximise collections by way of an individual portfolio in accordance with prevailing legislation relevant to service charges and homeownership management, particularly in the public sector. To have an in-depth knowledge and understanding of the Landlord and Tenants Acts 1985 and 1987, the Housing Acts 1985, 2004 and 2008 and the Housing and Planning Act 1986. Remain up to date with professional standards and current best practice.

To be responsible for managing accounts through the arrears process using both automatic and manual processes in line with the debt pre-action protocol. To negotiate payment plans and have a thorough knowledge of the pre-action protocol process and be directly responsible for selecting individual cases to go through to litigation.

To lead and be the first point of contact on all issues relating to the recovery of revenue service charge and major works service charges of leased housing revenue account portfolio. Liaising as appropriate with central government, other local authorities and their associations, the courts, tribunals and professional bodies, representing the council's interests and ensuring, as far as possible, that the Council's position is reflected in pertinent legislation or best practice guides.


  • Income Officer

    3 months ago


    London, United Kingdom Page Personnel Full time

    Great opportunity to work within one of the top housing associations - Good experience working with an excellent finance team **About Our Client**: A G15 Housing Association who are constantly growing. The successful Income officer will have to: - Post daily transactions onto the accounting system - Allocate the the rental income - Contact stakeholders...

  • Income Officer

    3 months ago


    London, United Kingdom Morgan Hunt Full time

    Morgan Hunt are currently looking for a Income Officer to work with our client in Buckinghamshire. **Job title**: Income Officer **Location**: Buckinghamshire **Salary**: 38,000 **Contract**: Permanent **Role requires at least 2 days in the office in Buckinghamshire per week** **Responsibilities of Income Officer**: - Maximise rental income, prevent...

  • Income Officer

    3 months ago


    London, United Kingdom Blue gorilla vape Full time

    The role A new and exciting opportunity has arisen to recruit a Senior Income Officer in the Income collection team. We are looking for an innovative individual with relevant experience in Project management and income collection, to supervise and influence a team of officers to maximise income and minimise arrears With the continued impact of welfare...

  • Income Officer

    2 months ago


    London, United Kingdom KDS Driving ltd Full time

    The role A new and exciting opportunity has arisen to recruit a Senior Income Officer in the Income collection team. We are looking for an innovative individual with relevant experience in Project management and income collection, to supervise and influence a team of officers to maximise income and minimise arrears With the continued impact of welfare...

  • Income Officer

    3 months ago


    London, United Kingdom Games & gears Full time

    The role A new and exciting opportunity has arisen to recruit a Senior Income Officer in the Income collection team. We are looking for an innovative individual with relevant experience in Project management and income collection, to supervise and influence a team of officers to maximise income and minimise arrears With the continued impact of welfare...

  • Income Officer

    3 months ago


    London, United Kingdom Plastexe limited Full time

    The role A new and exciting opportunity has arisen to recruit a Senior Income Officer in the Income collection team. We are looking for an innovative individual with relevant experience in Project management and income collection, to supervise and influence a team of officers to maximise income and minimise arrears With the continued impact of welfare...

  • Income Officer

    1 month ago


    London,, UK, United Kingdom Red Personnel Full time

    Income Officer Social Housing£ 35,000 per annum pro rata plus benefitsSector: Public Sector & Government| Social HousingLocation: Stratford , Greater LondonJob Type: Contract (6 month to perm)Working pattern Mon - FriHours: 35 per week Full Time: office Based Newham We are seeking an Income Officer to join a dynamic housing company dedicated to tackling the...

  • Income Officer

    1 month ago


    London, United Kingdom Red Personnel Full time

    Income Officer Social Housing£ 35,000 per annum pro rata plus benefitsSector: Public Sector & Government| Social HousingLocation: Stratford , Greater LondonJob Type: Contract (6 month to perm)Working pattern Mon - FriHours: 35 per week Full Time: office Based Newham We are seeking an Income Officer to join a dynamic housing company dedicated to tackling the...

  • Income Officer

    1 month ago


    London, United Kingdom Red Personnel Full time

    Income Officer Social Housing£ 35,000 per annum pro rata plus benefitsSector: Public Sector & Government| Social HousingLocation: Stratford , Greater LondonJob Type: Contract (6 month to perm)Working pattern Mon - FriHours: 35 per week Full Time: office Based Newham We are seeking an Income Officer to join a dynamic housing company dedicated to tackling the...

  • Income Officer

    2 months ago


    London (Central), United Kingdom Page Personnel Full time

    This role as an Income Officer is a key position within a thriving Housing Association, with a focus on financial operations and income management. The ideal candidate will have a strong background in Accounting & Finance, a keen eye for detail, and the ability to work effectively as part of a team.Client DetailsThe organization is a prominent player in the...

  • Income Officer

    3 months ago


    London, United Kingdom Venn Group Full time

    **Income Officer Vacancy** Ref: 79554 A well-respected charity based in **Central London **are currently looking to recruit a **Income Officer **to start with them on a temporary contract as soon as possible. **Hours: 37.5 hours per week** **Shifts: 9am - 5.30pm Monday to Friday** **Duration: Three to six months ongoing** **Location: Central...

  • Income Officer

    4 weeks ago


    London, Greater London, United Kingdom Venn Group Full time

    Income Officer VacancyAgency Ref: 84356We are currently recruiting for an Income Officer on a temporary basis for 3 months working for an outstanding organisation based in South London. Location: Hybrid working, two days on site in South LondonHours: 35 hours per weekShifts: Monday to Friday, 9:00am – 5:00pm – with flexibilityLength: 3 months temporary...

  • Income Officer

    3 months ago


    London, United Kingdom Colbern Limited Full time

    909816-7239-23130 NCD Income Officer (Housing Benefits and Planning) Southwark Contract £14.50 per hour Our client is looking for an experienced Income Officer (Housing Benefits and Planning) 1. Be the first point of contact for the Council in respect to all service charge billing and collection queries. By negotiating payment plans and deciding on which...

  • Income Officer

    3 months ago


    London, United Kingdom Christian Action Housing Full time

    **Income Officer** **Location**: Enfield, Hybrid **Salary**: £33,075 - £36,000 **Hours**: 37.5 **Reporting to**: Income Team Leader Christian Action Housing Association is proud to be a local landlord providing homes and services across the North and East London region, managing around 1600 homes. We manage mixed tenure housing stock, including...

  • Income Officer

    2 months ago


    East London, United Kingdom MMP Consultancy Full time

    MMP Consultancy are working with a fantastic organisation based in East London who are looking to recruit a Income Officer on a ongoing basis.Main Responsibilities:* Manage rent, service charge, major works, cyclical and rechargeable accounts, and other housing related debts such as court cost, rechargeables on a regular basis in line with the organisations...

  • Income Officer

    1 month ago


    East London, United Kingdom Vox Network Consultants Full time

    Job Details  This is a 6 month Fixed Term Contract initally  Working for a Housing Association based in East London Responsibilities  To keep debt levels within agreed targets through the proper and effective management of rent/ service charge and sub accounts. To contact customers by telephone, email, letter and the customer portal in relation to their...

  • Income Officer

    3 months ago


    London, United Kingdom Colbern Limited Full time

    390245-8322-23213 NCD Income Officer Southwark Contract £17.90 per hour PAYE Our client is looking for an experienced Income Officer. 1. Be the first point of contact for the Council in respect to all service charge billing and collection queries. By negotiating payment plans and deciding on which cases to instruct legal to sue, the post holder is...

  • Income Officer

    3 months ago


    London, United Kingdom Multi Trades Recruitment Limited Full time

    Trade Team Recruitment is looking for an Income Officer to start immediately in London PLEASE NOTE: This role will be 2 days in the office, 1 on site and 2 working from home **About the role** - To provide a high quality and prompt communal energy and housing management service - To ensure that the heating arrears are pursued in order to maximise unpaid...

  • Income Officer

    4 weeks ago


    East London, United Kingdom Vox Network Consultants Full time

    Job Details This is a 6 month Fixed Term Contract initally Working for a Housing Association based in East LondonResponsibilities To keep debt levels within agreed targets through the proper and effective management of rent/ service charge and sub accounts.To contact customers by telephone, email, letter and the customer portal in relation to their...

  • Income Officer

    3 months ago


    London, United Kingdom Essential Employment Full time

    **Income Officer needed in South East London Paying £17.90 per hr ref 968777** **Full time hours on a temporary basis** This role will involve: - Provide debt counselling and welfare benefit advice and assistance in a clear and sensitive manner, having reference to the levels of vulnerability and disadvantage within the borough. - Operate and utilise...