Full Time Customer Service Consultant/banking

6 months ago

Nantwich, United Kingdom KBA FS Ltd Full time

Customer Consultant Role

We have an exciting opportunity within our Nantwich agency for a self-motivated Customer Consultant who is a team player and will be passionate about delivering excellent service to our customers. If you like people and enjoy delivering a high-quality customer experience, you’ll enjoy working within our agency as a customer consultant.

Potential opportunities to progress

The Customer Consultant Role can be the ideal starting and training role to learn the fundamentals of Financial Services. At KBA offer wide progression opportunities from customer consultant through to Chartered Financial Planner or into the Management team, anyone looking for a career would fit right at home.

We offer on the job support for personal development, taking your career to where you best fit in. Whether that’s joining our Management Team, Mortgage Team, progressing into a Paraplanning Role or starting the journey to become a Financial Planner or Chartered Financial Planner we will support you along the way. You get study support and recognised qualifications at the end of the journey as far as the equivalent of degree level where possible and beyond. We value internal progression and 90% of our senior management team have internally progressed by starting out in a lesser role and progressing with the company and we provide the leadership training to go with this. In the Financial Planning space, we are home growing advisers and paraplanners in different locations which allows a fantastic opportunity for people with no experience to have a future in Financial services.

This is a unique opportunity to get your ‘foot in the door’ of a company that is growing, which allows you to grow with them. As with anything that’s worth doing, you have to ‘cut your teeth’ on learning the basics before progression but we have seen great success from people joining us as a customer consultant in the building society agencies and quickly progressing to other roles both in terms of responsibility, job role and salary. We also have people that have come in specifically to be a customer consultant in the building societies and look after our clients, so if progression isn’t for you but you still want to come and join an exciting team with culture at the heart of everything it does, look no further.

What You'll Do

As a Customer Consultant you will deliver an exceptional customer experience, whether you’re welcoming our customers or providing information on our products and services, you’ll always deliver an outstanding customer experience every step of the way making sure that what we do is always in our customer’s best interests. You will be dealing with customers financial transactions and opening savings accounts on behalf of the Building Society that we look after.

This role is a Full Time position, with the working hours being Monday to Friday 9am to 4:30pm then Saturdays between 9am - 12pm either on a rota basis.

Who will you work for?

You will be employed by KBA FS Ltd who have offices in Leigh, Lancashire, Nantwich, Cheshire, Bury and London Bishopsgate. KBA FS Ltd are one of the top, award winning financial advisers in the country and the staff have a passion for financial planning and excellent customer service, helping all clients and customers on the road to financial independence and beyond.

KBA’s ethos is that anyone associated with the company should have a better life because of it. Whether that be employees, clients and customers or the local community. So why not be part of this exciting, growing team who genuinely care about your future and the impact they make on you, the customers and the communities in which they operate.

Skills Required
- A proven track record in delivering a fantastic Customer experience.
- Previous experience of working in customer-facing sales environment.
- Experience of building strong relationships with your customers.
- Financial Services Industry knowledge (desirable, but not essential as training will be provided).
- Good administration & PC skills.
- Excellent team working skills.
- Fantastic communication skills both written and verbal.
- The ability to work with limited supervision.
- Excellent attention to detail.
- The ability to travel to other branches, as and when required.
- GCSE Maths & English or equivalent.

Experience of handling cash is preferable.

You will be entitled to a company pension scheme and also death in service benefits.

So.

If you’ve got a solid background in providing excellent customer experiences and you want to develop a career in an empowering, respectful and supporting business then why not join us?

Our people are our heart and soul; we’re commercial and caring, big enough to offer you a challenge and small enough for you to make a real impact. We’re devoted to putting people first and doing the right thing by providing real help with real life

**Benefits**:
Pension

25 Days holiday plus Bank Holidays

  • Customer Service

    6 months ago

    Nantwich, United Kingdom RBS Full time

    Join us as a Customer Service - Personal Banker in Nantwich - You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals - We’ll look to you to proactively find ways to continually enhance our customer banking experience - We’ll support you to achieve a Foundation Certificate in Responsible...

  • Customer Advisor

    6 months ago

    Nantwich, United Kingdom VS Tech LTD ta EE Franchise Full time

    VS Tech currently operates 4 EE Franchise stores in Cheshire & Staffordshire with views to expand and we are looking for enthusiastic people with a great personalities to join our growing team. We are looking to recruit for full-time roles. Ideally, we are looking for team members with the ability to travel between our sites. Joining an EE franchise store...

  • Customer Service Executive

    6 months ago

    Nantwich, United Kingdom Return on Investment Ltd Full time

    **Location**: Walton on Thames, Surrey **Hours**:Mon-Thursday, 9am-5.30pm, Friday, 9am - 4.30pm **Role overview** Return on Investment (ROI) is a market-leading business, providing the biggest names in the automotive sector with pioneering sales, customer service, tech and marketing solutions. We are fortunate to work with major, global brands including...

  • Customer Service Advisor

    5 months ago

    Nantwich, United Kingdom Joseph Heler Full time

    Hidden away in the heart of the Cheshire countryside, near the market town of Nantwich, lies the Joseph Heler family dairy on Laurels Farm. It is here that our team of expert cheese makers produce classic British regional cheese to time-honoured recipes.. Our people are at the centre of the business with their passion, drive and determination to complete...

  • Customer Service

    5 months ago

    Nantwich, United Kingdom NatWest Full time

    Customer Service & Operations, Customer Customer Service - Personal Banker - Nantwich, United Kingdom- Permanent- Full Time#R-00230519

  • Training Consultant

    5 months ago

    Nantwich, United Kingdom Nationwide Recruitment Service - NRS Full time

    **Care Home Trainer/ Training / Learning and Development** **Permanent up to £33k** **Must have a driving licence to carry the various training paraphernalia to the different sites across the region.** This is a home-based role covering Nantwich, Crewe, Chester, Chesterfield **Sector** Trainer/ Health and Social Care/ Training and Development - Care...

  • Showroom Consultant

    2 weeks ago

    Nantwich, United Kingdom CV-Library Full time

    Salary: £26,000 + Bonus + Excellent Benefits Showroom Consultant - Nantwich - Plumb Centre Showroom So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide...

  • Host - Bank

    2 months ago

    Nantwich, United Kingdom Bupa Full time

    Job Description: Host - Bank Richmond Village, St Joseph’s Way, Nantwich, CW5 6LZ £11.60 per hour Bank shifts available working between the hours of 8am and 8pm including weekends on a rota basis. We make health happen Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They...

  • Full Time Bar Waiting On Staff

    5 months ago

    Nantwich, United Kingdom Swan Inn Wybunbury Full time

    We are looking for a new full time colleague to join our small and friendly team here at our country pub in Wybunbury Nr Nantwich. The hours will be vary between 30 - 35 hours per week and will involve covering days evenings and weekends shifts. Applicants must be over the age of 18 in order to serve alcohol As part of the a team,you'll be expected to...

  • Customer Service Representative

    4 weeks ago

    Nantwich, Cheshire East, United Kingdom Sainsbury's Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team as an Online Assistant. As an Online Assistant, you will play a vital role in ensuring our customers receive their online orders on time and in good condition.Key Responsibilities:Picking and packing online customer orders with care and attention to detailWorking in our...

  • Customer Service Administrator

    6 months ago

    Nantwich, United Kingdom Genus PLC Full time

    Business Overview: Genus is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with...

  • Education Recruitment Consultant

    5 months ago

    Nantwich, United Kingdom HBM Learning Full time

    Education Recruitment Consultant Location: Cheshire **Salary**: £23,000 - £25,000 per year + commission Full time - Permanent role Immediate start available Did you know that working in education recruitment, you are making a difference to the education experience of children? I am proud to be working with an established Education Agency who are...

  • Experienced Landscaper

    5 months ago

    Nantwich, United Kingdom NatureScaping Full time

    Experienced Landscaper (Self Employed - Full Time) NatureScaping is a Staffordshire and Cheshire based landscaping company that specialises in medium to large scale domestic garden projects, with a focus on wildlife friendly landscaping. We’re looking for an experienced, hard-working, motivated and positive landscaper to join the team on a self employed...

  • Customer Support Administrator

    5 months ago

    Nantwich, United Kingdom Ableworld UK Ltd Full time

    **Position**: Customer Support Administrator **Hours**: 9:00am-5.00pm (5 days over 6 on a flexible rota basis) **Type**: Permanent, Full-time **Salary**:£22,600 - per annum (circa £26,600 pa+ after bonuses) **Areas**:Stapeley, Nantwich CW5 7JW **GET SATISFACTION FROM HELPING PEOPLE KEEP THEIR INDEPENDENCE**: An exciting opportunity has arisen for a...

  • Customer Support Administrator

    5 months ago

    Nantwich, United Kingdom Ableworld UK Ltd Full time

    **Position**: Customer Support Administrator **Hours**: 9:00am-5.00pm (5 days over 6 on a flexible rota basis) **Type**: Permanent, Full-time **Salary**:£22,600 - per annum (circa £26,600 pa+ after bonuses) **Areas**:Stapeley, Nantwich CW5 7JW **GET SATISFACTION FROM HELPING PEOPLE KEEP THEIR INDEPENDENCE**: An exciting opportunity has arisen for a...

  • Customer Support Administrator

    5 months ago

    Nantwich, United Kingdom Ableworld UK Ltd Full time

    **Position**: Customer Support Administrator **Hours**: 9:00am-5.00pm (5 days over 6 on a flexible rota basis) **Type**: Permanent, Full-time **Salary**:£21,500 - per annum (circa £25,500 pa+ after bonuses) **Areas**:Stapeley, Nantwich CW5 7JW **GET SATISFACTION FROM HELPING PEOPLE KEEP THEIR INDEPENDENCE**: An exciting opportunity has arisen for a...

  • Customer Service Representative

    4 weeks ago

    Nantwich, Cheshire East, United Kingdom Sainsbury's Full time

    About the Role:We are seeking a skilled and enthusiastic Customer Service Representative to join our team as an Online Assistant. In this role, you will be responsible for picking and delivering online customer orders to their doorsteps, ensuring a seamless and enjoyable experience for our customers.Key Responsibilities:Picking and packing online orders with...

  • Customer Service Representative

    4 weeks ago

    Nantwich, Cheshire East, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team as an Online Assistant. In this role, you will be responsible for picking and delivering online customer orders to their doorsteps, ensuring a seamless and enjoyable experience for our customers.Key ResponsibilitiesPicking and processing online orders...

  • Housekeeping Assistant

    5 months ago

    Nantwich, United Kingdom Bupa Full time

    Housekeeping Assistant - Bank **Requisition Title**: : Housekeeping Assistant - Bank ** Job Number**: RIC04JM Richmond Willaston Village 261 Crewe Road Nantwich Cheshire CW5 6NE Location Status : On site Salary Amount : £11. 60 ** Description**:** Job Title: Housekeeping** Assistant - Bank** **Location**:Richmond Willaston, 261 Crewe Road,...

  • Customer Team Member

    5 months ago

    Nantwich, United Kingdom Coop Full time

    **Customer Team Member** Location: Cronkinson Farm, Nantwich, CW5 7GU Pay: £10.90 per hour + great benefits Contract: 12 hours per week + regular overtime, 4 month temporary contract, part time Working pattern: Varied shifts including early mornings from 6am (store opening), afternoons, late evenings to 11pm (store closing) and weekends, to be discussed...