Receptionist

3 weeks ago


Cardiff, United Kingdom Sport Wales Full time

**_DEPARTMENT AND SALARY_**

Department - Customer Services

Salary - Grade 2 - £22,152 (plus 16% shift allowance). (Pro Rata for 16hours - £11,112)

Working Hours - 16 hours pw (consideration will be given to job sharing / reduced hours in line with our flexible working policy)

**_WHO WE ARE_**

Sport Wales is the national organisation responsible for developing and promoting sport and physical activity in Wales. We are the main adviser on sporting matters to the Welsh Government and are responsible for distributing National Lottery funds. We aim to not only improve the level of sports participation at grassroots level but also provide our aspiring athletes with the support required to compete successfully on the world stage.

Equality, Diversity & Inclusion is at the heart of everything we do at Sport Wales. Further information on this can be found in our Equality, Diversity & Inclusion Statement here.

We are a progressive employer that offers excellent employee benefits and promotes a healthy work life balance, offering a range of flexible approaches to support you.

Sport Wales is passionate about promoting the use of Welsh language and, as such, the person appointed to this role must be fluent in Welsh.

Sport Wales embraces a blended approach to work, where you will be able to split your time between the office and home to best suit your personal circumstances and business need.

To find out what it’s like to work with us at Sport Wales please watch the video on our careers page.

**_HOW YOU'LL CONTRIBUTE_**

The Receptionist is a role that will be the front face of Sport Wales National Centre in the heart of Cardiff city centre delivering excellent customer services to all of our customers and visitors. The Centre hosts many of events a year from the Welsh Badminton Open to Internal Gymnastics events alongside operating a public membership scheme and accommodation facilities.

**_WHO YOU'LL WORK WITH_**

Working within the Customer Service team you will also work closely with the Operations, Maintenance and Catering & Housekeeping departments.

**_WHAT YOU’LL NEED_**

We are looking for a Welsh speaking individual who has previous experience in a customer facing role and has a passion for delivering excellent customer service. You will also be a good communicator, well organised and be IT literate with a flexibility towards working hours.

**_WHAT HAPPENS NEXT_**

You should read the full job description.

**_CLOSING DATE_**

12:00pm 09/06/2023

**_PROVISIONAL INTERVIEW DATE_**

30/6/2023

Shift pattern:
Week 1

Sunday

15.00-20.00 (5)

Monday

Tuesday

17.00-22.00 (5)

Wednesday

Thursday

17.00-22.00 (5)

Friday

15.30-20.00 (4.5)

Saturday

Week 2

Sunday

Monday

Tuesday

17.00-22.00 (5)

Wednesday

16.30-22.00 (5.5)

Thursday

Friday

Saturday

09.00-14.00 (5)

Week 3

Sunday

16.00-20.00 (4)

Monday

Tuesday

16.00-20.00 (4)

Wednesday

17.00-22.00 (5)

Thursday

Friday

Saturday

Total Hours

48

Average weekly hours

16

**_ADRAN A CHYFLOG_**

Adran - Gwasanaethau Cwsmeriaid

Cyflog - Graddfa 2 - £22,152 (ac 16% o lwfans am weithio shifftiau). (Pro Rata am 16 awr - £11,112)

Oriau Gwaith - 16 awr yr wythnos (bydd ystyriaeth yn cael ei rhoi i rannu swydd / gweithio llai o oriau yn unol â’n polisi gweithio hyblyg)

**_PWY YDYM NI_**

Chwaraeon Cymru yw’r sefydliad cenedlaethol sy’n gyfrifol am ddatblygu a hybu chwaraeon a gweithgarwch corfforol yng Nghymru. Ni yw prif gynghorwr Llywodraeth Cymru ar bob mater yn ymwneud â chwaraeon ac rydym yn gyfrifol am ddosbarthu cyllid y Loteri Genedlaethol. Ein nod ni yw nid yn unig gwella lefel y cymryd rhan mewn chwaraeon ar lawr gwlad, ond hefyd darparu i’n hathletwyr addawol y gefnogaeth ofynnol i gystadlu’n llwyddiannus ar lwyfan y byd.

Mae Cydraddoldeb, Amrywiaeth a Chynhwysiant wrth wraidd popeth rydym yn ei wneud yn Chwaraeon Cymru. Ceir rhagor o wybodaeth am hyn yn ein Datganiad Cydraddoldeb, Amrywiaeth a Chynhwysiant yma. Rydym yn gyflogwr blaengar sy'n cynnig buddion rhagorol i gyflogeion ac yn hyrwyddo cydbwysedd bywyd a gwaith iach, gan gynnig amrywiaeth o ddulliau hyblyg i'ch cefnogi. Mae Chwaraeon Cymru yn angerddol am hyrwyddo'r defnydd o'r Gymraeg ac, o’r herwydd, mae’n rhaid i’r person a benodir i’r rôl hon fod yn rhugl yn y Gymraeg. Mae Chwaraeon Cymru yn cofleidio dull cyfun o weithio, lle byddwch yn gallu rhannu eich amser rhwng y swyddfa a’r cartref i weddu i'ch amgylchiadau personol a’r angen busnes. I gael gwybod sut brofiad yw gweithio gyda ni yn Chwaraeon Cymru gwyliwch y fideo ar ein tudalen gyrfaoedd.

**_SUT BYDDWCH YN CYFRANNU_**

Mae’r Derbynnydd yn rôl a fydd yn wyneb blaen i Ganolfan Genedlaethol Chwaraeon Cymru yng nghanol dinas Caerdydd gan ddarparu gwasanaethau cwsmeriaid rhagorol i’n holl gwsmeriaid ac ymwelwyr. Mae'r Ganolfan yn cynnal llawer o ddigwyddiadau bob blwyddyn, o Ornest Agored Badminton Cymru i ddigwyddiadau Gymnasteg Mewnol ochr yn ochr â gweithredu cynllun aelodaeth


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