Customer Support Officer
3 days ago
We are working with a local authority based in Middleton to find Customer Service Advisors on a temporary basis.
Length of role: 10 months.
PAYE Rate: £10.31 per hour.
Hybrid Working: 1-2 days a week in the office. Rest of week working from home.
37 hours a week full time.
- **The role: **_
- To provide victims and witnesses with information on the progress of their case from first hearing to completion of the case and provide practical support if required to attend court._
- To support victims and witnesses to enable effective trials._
- To liaise with other Criminal Justice Agencies and support services to provide a seamless service to victims and witnesses._
- To work as part of a cluster based Criminal Justice Team to provide a joined up service for our officers, victims, and witnesses through the criminal justice systems._
**_Experience and skills needed: _**:
- Experienced in office work._
- Experience interpreting spreadsheets and data._
- Good Telephone manner is a must. _
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