Transition Officer

3 weeks ago


Bristol, United Kingdom University of Bristol Full time

**The role**:

An exciting opportunity has arisen for a project Transition Officer within the IT Services-Projects Infrastructure Portfolio within the Migration and Transition team.
The Transition Officer will be responsible for making a significant contribution to supporting planning, organising, and documenting the work of the Project, with a particular responsibility for Service Transition and Change Management, and providing support to the Project Managers.

**What will you be doing?**:

You will be joining the team at a critical time, and will need to adapt quickly to the environment, taking on the key role in the delivery of transition to Business as Usual.
You will work with key project stakeholders to ensure the successful planning, execution and tracking of transition to Business-as-Usual including:

- The tracking and completion of work package tasks, in particular Service Transition and Change Management processes within IT Projects, in line with Programme planning.
- The production of Service Transition and Change Management documentation and their tracking records.
- The workflow around Service Transition and Change Management to ensure successful migrations and handover back to key users which adheres to the standard IT Services Processes.
- Monitoring the key processes and user activity to ensure that any critical issues, including ensuring proper workflow for key IT Services service process are followed and resolved once the IT systems are in use in the production environment.
- Managing the execution of transition and knowledge transfer.
You will need to be highly motivated with demonstrable experience of working within a complex and multi-faceted IT environment, along with the ability to communicate effectively with customers/stakeholders in all areas of the university and at all levels.

You should have a sound level of understanding of Project Management methodologies, such as PRINCE2, and have significant experience of ITIL Service Transition and Service Operation. Previous experience working as part of an Agile/Scrum team would be beneficial but is not essential.

**Additional information**:
Fixed Term Contract until 31.07.2023

We recently launched our strategy to 2030 tying together our mission, vision and values.

**_The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an _**
**_inclusive working environment where all colleagues can thrive and reach their full potential. _**
**_We want_**
**_ to attract, develop, and retain individuals _**
**_with different experiences, backgrounds and perspectives - particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution._**

**Available documents**:

- Further Particulars (IT Services).pdf
- SUPP109406 Transition Officer Job Description.pdf

JOB NUMBER***

**SUPP109406**:
CONTRACT TYPE/WORK PATTERN***

**Fixed-terM/Full time**:
CLOSING DATE***

**07 Mar 2023**:
FACULTY/DIVISION***

**IT Services**:
SALARY***

**£39,745 - £44,737 per annum**:


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