Patient Services Assistant

2 weeks ago

Elland, United Kingdom Spire Healthcare Full time

**Patient Services Assistant | Spire Elland | Part-Time | Permanent | 19.5 hours per week | Competitive Salary and Great benefits**

Spire Elland Hospital is currently looking to recruit for a Patient Services Assistant to work in the there busy catering department. This is a fantastic opportunity to join a dynamic team and have a great impact.

Spire Elland Hospital, together with our satellite service at Spire Dewsbury Clinic, is a long-established private hospital offering fast access to expert healthcare. With a full multidisciplinary medical and surgical team, we’re specialists in a wide range of treatments. Our high-quality accommodation and aftercare means we’re committed to looking after you and your health.

**Job Purpose**

Ensure kitchen and dining room are clean -serving and taking orders in the staff dining room and patients food orders

**Overall Responsibilities**
- To work in close liaison with the chefs and other kitchen assistants staff dealing with the varying needs of the kitchen in relation to Hotel Services.
- Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.
- Ensuring cleaning jobs are completed and signed for in accordance with cleaning schedules and procedures.
- Compliance with all Health and Safety at Work Regulations including COSHH.
- Taking orders and serving in the staff dining room
- Observing all dietary requirements as identified by colleagues ensuring menu choice is compatible.
- Ensuring that all crockery and cutlery is clean and undamaged.
- Washing, drying and putting away of trays, crockery, cutlery and glassware.
- Ensuring the highest standards of cleanliness and hygiene within the kitchen in compliance with hygiene training.
- Responsible for the return to the main kitchen of all equipment as appropriate on a daily basis. Responsible for replenishment of stock within the dining room to a designated level.

**Accountabilities/Activities**
- Maintain a professional, courteous manner and image at all times.
- Proactively manage colleague queries/concerns ensuring a positive outcome.
- You adhere to company policies and procedures including Health & Safety, Data Protection Act and other legislative and operational requirements.
- Compliance to mandatory training. To establish and maintain good working relationships with consultants, promoting effective communication and co-ordinated patient care.

**Benefits**

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays - pro rata
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Private medical insurance
- Life assurance
- Free DBS
- Free car park
- Free Uniform

**Our Values**

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**_For us, it's more than just treating patients; it's about looking after people. _**

About Us: At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

We have achieved our market leading position because of our Purpose, which is to _'make a positive difference to people's lives through outstanding personalised care' _. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.

About the Team: Spire Elland Hospital, together with our satellite service at Spire Dewsbury Clinic, is a long-established private hospital offering fast access to expe

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