Student Information Officer
2 months ago
**Description**:
The Student Information Officer is responsible for responding to enquiries, supporting the student body, and delivering exceptional customer services to students, staff, and visitors.
**About the Role**:
As a Student Information Officer, you will provide a professional front of house service, offering guidance and support on a number of areas and Registry processes, whilst maintaining student records. The role is a fixed term, maternity cover and will be based at the Newton Park campus.
As well as providing an approachable, friendly, and informative service to the student body, key responsibilities include data entry, processing withdrawal requests, updating the University record system (SITS), and working collaboratively with colleagues from across the university by supporting all major Student and Registry Services activities e.g., graduation ceremonies, registration and enrolment periods, and welcome activities.
**About You**:
- Educated to degree level or equivalent work experience
- Experience of dealing with a wide variety of people, in a customer service or support role.
- Recent experience of working in an administrative role including diligent record keeping, report writing and participation in teamwork.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work on own initiative and as part of a team
- An understanding of and ability to observe confidentiality in all matters
- An ability to plan and prioritise effectively
**Additional Information**:
**Part Time Fixed Term Contract until End of April 2025 (Maternity Cover)**
**29.6 hours per week - Grade 5 £22,383 - £25,116 per annum Pro rata of £27,979 - £31,396 per annum**
**About Bath Spa University**:
Bath Spa University is where creative minds meet. Offering a wide range of courses across the arts, sciences, education, social science and business to over 7,500 students, the University employs outstanding creative professionals which support its aim to be a leading educational institution in creativity, culture and enterprise.
Based in stunning countryside just a few minutes from a World Heritage City, Bath Spa University ensures its students graduate as engaged global citizens who are ready for the world of work. In fact, 93 per cent of graduates find themselves in work or further study within six months.
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