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Student Experience Officer

2 months ago

Bath, United Kingdom University of Bath Full time

About the role

An exciting opportunity has become available for a Student Experience Officer to join the School’s Undergraduate team. 

Working in collaboration with the existing Undergraduate Student Experience Team, you will take responsibility for supporting students from pre-arrival, through to graduation. You will also be required to work closely with students to encourage student-led initiatives & work with university colleagues to develop collaborative enhancement projects.

This very diverse role requires initiative and a proactive style. An empathetic approach is required when dealing with individual student concerns. Team working skills are essential: the flexibility to cope with changing circumstances, cooperation with colleagues, and the ability to pre-emptively share information. You will need to be able to demonstrate excellent communication skills, tact, diplomacy, & cross-cultural sensitivity. Occasional out-of-hours work will be required.

About us

The School of Management has recently moved into its stunning new building, and we are one of the UK’s leading business schools & have recently been ranked:

  • 1st in the UK for Marketing in The Complete University Guide 2025. We've held this position since 2017.
  • 2nd in the UK for Accounting & Finance in The Complete University Guide 2025
  • 2nd for Business & Management Studies in The Complete University Guide 2025
  • Top 5 in the UK for Business & Management in The Guardian University Guide 2024

Further information

This is a permanent, full-time role, working 36.5 hours over 5 days per week on campus. This is a student-facing role and will join a team of 6 Student Experience Officers.

For an informal discussion about the role, please contact:
Laura Stubbs, UG Student Engagement and Experience Manager, on ls855@bath.ac.uk.

However, please ensure that you submit your application through the University website.

What we can offer you:

  • a very generous employer contributory pension scheme
  • generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
  • we are a family-friendly University and with an increasingly agile workforce, are open to flexible working arrangements
  • an excellent reward package that recognises the talents of our diverse workforce
  • a wide range of personal and professional development opportunities
  • a number of support options available for new and existing staff to help with the cost of some immigration expenses which you may be eligible for: Relocation allowance, Visa Reimbursement, Interest-Free Loan.

Find out more about our benefits.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality & intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

Find out from our staff what makes the University of Bath a great place to work.

Follow us @UniofBath and @UniofBathJobs on Twitter for more information.

Further details:

  • Job Description & Person Specification
  • Terms and Conditions of Employment

£29,605 to £36,024. Grade 6, per annum