Risk Event Incident

5 days ago


Bristol, United Kingdom eFinancialCareers Full time

**Excited to grow your career?**

**Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.**

**About the role**

We're looking for a Risk Event Incident & Reporting Coordinator to manage the timely recording, escalation and remediation of risk events and other operational losses, working within the Chief Controls Office. The Risk Event Incident & Reporting Coordinatorwill ensure actions are tracked to appropriate resolution, identify themes and trends around risk events and interface with 2nd and 3rd Line Colleagues where appropriate.

**What you'll be doing**
- Responsible for ensuring the Incident Management framework is adhered to in order to meet regulatory and legislative requirements
- Managing escalation and notification of risk events with senior leadership and colleagues
- Responsible for the collation and analysis of data from Metricstream and elsewhere as appropriate to produce clear and concise management information, including trend analysis for the appropriate stakeholders
- Maintaining oversight of the Incident Management process, to ensure high quality responses and governance is adhered to
- Own the root cause analysis, investigation and reporting of Dealing Errors and Operational losses
- Lead the development of 1st Line Risk Reporting of loss events within the Control Office
- Supporting with the collation of Management Information for monthly Forums and Committees
- Chairing regular meetings with key internal stakeholders, Digital and other interested parties to analyse and prioritise issues requiring resolving
- Supporting the Root Cause Analysis process with the Business Risk & Control Managers

**About you**
- Good understanding of risks and controls and a basic understanding of risk events and how they should be managed
- Planning and organisation with ability to self-prioritise workload
- Good technical understanding / knowledge of Funds and Platforms
- Willingness to multi-task and be able to pivot based on changing priorities and incidents which arise
- Strong presentation and oral communication skills

**Interview process**
- 1 Stage Interview Process

**Working Schedule**
- 37.5 hours per week

**Why us?**

Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

**What's on offer?**
- Discretionary annual bonus & annual pay review
- 25* days holiday plus bank holidays and 1-day additional Christmas closure time
- Option to purchase an additional 5 days holiday per year
- Flexible working options available, including hybrid working
- Pension scheme up to 11% employer contribution
- Sharesave scheme - have a real stake in HL's future
- Income Protection & Life insurance (4 x salary core level of cover)
- Health care cash plans - including optical, dental, and out patientcare
- Gympass - gym memberships and wellbeing apps available
- Variety of travel to work schemes with free bike storage and shower facilities
- An inhouse barista serving subsidised coffee and snacks
- Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year)
- LifeWorks Discounts on services, restaurants and retailers
- up to 30 days depending on role level & increasing with length of service

This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.


  • Risk Event Consultant

    7 months ago


    Bristol, United Kingdom Diligenta Full time

    **Who are Diligenta** Diligenta’ s vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is...

  • Risk Event Consultant

    7 months ago


    Bristol, United Kingdom Diligenta Full time

    **Salary**: From £27105-£33882 **Who are Diligenta**: Diligenta' s vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we...

  • Incident Manager

    3 days ago


    Bristol, United Kingdom SR2 Full time

    **Problem and Incident Manager** **ITIL / Problem / Incident / Jira / Outside IR35 / Fully Remote** **Contract**: Outside IR35 **Length**: 12 Months (Extensions likely) **Rate**: £400 per day **Location**: Remote **The Role** SR2 are pleased to be working with a leading energy provider that are looking for a Problem and Incident Manager to join their...


  • Bristol, Bristol, United Kingdom Automatic Data Processing, Inc. Full time

    At Automatic Data Processing, Inc., we are seeking a highly skilled Incident Response Specialist to join our team. The successful candidate will act as a single point of contact in the EIM team during reported incidents and work closely with various teams to drive and execute activities within the framework of the major incident response process.The...


  • Bristol, Bristol, United Kingdom H1bvisahub Full time

    Job Summary: We are seeking a highly skilled Incident Management Specialist to lead and direct Area and Regional Incident Management Committees. This role requires strong communication and interpersonal skills, with experience working independently and cooperatively with others. The ideal candidate will have knowledge of public safety operations, emergency...


  • Bristol, Bristol, United Kingdom Automatic Data Processing, Inc. Full time

    Automatic Data Processing, Inc. (ADP) is a global leader in HR technology, offering cutting-edge payroll, tax, HR, benefits, and more.We are seeking an experienced Incident Response Manager to join our team.The estimated annual salary for this role is $120,000 - $180,000 depending on location and experience.This position will act as a single point of contact...


  • Bristol, Bristol, United Kingdom Automatic Data Processing, Inc. Full time

    Job OverviewWe are seeking an experienced Incident Response Strategist to join our team at Automatic Data Processing, Inc. (ADP). As a key member of our EIM team, you will act as a single point of contact during major incidents and work closely with various teams to drive activities within the framework of our incident response process.About ADPAt ADP, we...

  • Incident Consultant

    7 months ago


    Bristol, United Kingdom Diligenta Full time

    **Salary**: From £30379-£37974 **Who are Diligenta?**: Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a...

  • Incident Consultant

    7 months ago


    Bristol, United Kingdom Diligenta Full time

    **Who are Diligenta?** Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on...


  • Bristol, United Kingdom Flair for Recruitment Full time

    Do you have proven experience in client service, with excellent written and communication skills? Do you have strong numerical and analytical skills, with good knowledge of Microsoft Excel? Our client, an award-winning investment and technology solutions firm, is looking for an Incidents and Complaints Management Associate to join their team. Your...


  • Bristol, United Kingdom Circle Recruitment Full time

    **Cyber Incident Threat Analyst INHOUSE flex work** **£60k + Private Healthcare & Excellent Benefits** **About the role**: - Brand new, with the opportunity to grow and own a whole function - No shift-pattern, standard office hours only - No difficult clients or midnight runs across the country to respond to an incident - Would really suit somebody who...


  • Bristol, United Kingdom Circle Recruitment Full time

    **Cyber Incident / Threat Response Readiness Manger INHOUSE flex work** **£50k-£60k + Private Healthcare & Excellent Benefits** **About the role**: - Brand new, with the opportunity to grow and own a whole function - No shift-pattern, standard office hours only - No difficult clients or midnight runs across the country to respond to an incident - Would...


  • Bristol, United Kingdom Hargreaves Lansdown plc Full time

    **Excited to grow your career?** **Our mission is to 'help people save and invest with confidence'. We are looking for great people to join us, so please come and invest in YOUR future at HL.** **About the role** The IT Service Desk is the single point of contact for all IT requests and issues, providing first level support for incident resolution and...


  • Bristol, Bristol, United Kingdom ADP Full time

    About the Job DescriptionWe are seeking a highly skilled Business Security Analyst to join our team. As a key member of our ESI Business Security Office, you will be responsible for supporting business resilience through business continuity planning, managing incidents, and crisis management.Your responsibilities will also include identifying, documenting,...


  • Bristol, Bristol, United Kingdom Alexander Ash Consulting Full time

    At Alexander Ash Consulting, we are committed to providing a safe and secure work environment for our employees, customers, and partners. To achieve this goal, we are seeking a skilled Risk Management Specialist to join our team. In this role, you will be responsible for identifying and mitigating potential risks that could impact our organization's...

  • Risk Officer

    6 days ago


    Bristol, United Kingdom Juice Recruitment Ltd Full time

    Juice Recruitment is delighted to be in partnership with a well-established, forward thinking and progressive business, with the appointment of a Risk Officer, to join their expanding team. Key Responsibilities: - Ensuring the department’s CPD logs remain up to date - Deputising for the CRO on agreed tasks - Assisting the CRO in completion of...


  • Bristol, United Kingdom Penguin Recruitment Ltd Full time

    My Client, a specialist UK based Flood Risk and Flood Forecasting Organisation, is searching for a Team Manager to manage and coordinate their Flood Warning and Informing Team based in Cardiff. Applicants are required to have a valid driving licence. As a Team Leader of the Flood Warning and Informing Team you would be expected to join and manage a team of...

  • Risk Officer

    5 days ago


    Bristol, United Kingdom JUICE RECRUITMENT Full time

    Juice Recruitment is delighted to be in partnership with a well-established, forward thinking and progressive business, with the appointment of a Risk Officer, to join their expanding team. Key Responsibilities: - Ensuring the department’s CPD logs remain up to date - Deputising for the CRO on agreed tasks - Assisting the CRO in completion of...

  • Events Assistant

    7 months ago


    Bristol, United Kingdom SS Great Britain Trust Full time

    **JOB TITLE**:Events Assistant **JOB ROLE**:Casual **SALARY**:£10.50 raising to £10.90 after successful completion of a 3 month probation period **HOURS**:Part time **MAIN PURPOSE**:Working in a busy Heritage Site to support with the successful delivery of events. We are looking for additional casual staff members to join our team. Hours to suit over...


  • Bristol, Bristol, United Kingdom ZipRecruiter Full time

    Job Description:As a Compliance and Risk Management Specialist, you will be responsible for ensuring the highest standards of Health and Safety compliance in our operations in Portbury, Bristol. You will work closely with factory management teams to identify and mitigate risks, develop and implement effective control measures, and maintain a safe working...