Incident Response Strategist
7 days ago
Job Overview
We are seeking an experienced Incident Response Strategist to join our team at Automatic Data Processing, Inc. (ADP). As a key member of our EIM team, you will act as a single point of contact during major incidents and work closely with various teams to drive activities within the framework of our incident response process.
About ADP
At ADP, we are a global leader in HR technology, offering AI and machine learning-enhanced payroll, tax, HR, benefits, and more. Our commitment to diversity, equity, and inclusion is evident through our recognition as a Best Places to Work, DiversityInc Top 50 Company, and more.
Job Responsibilities
- You will need to work within the EIM framework and make decisions based on established ADP policies and standards regarding incident reporting, internal escalations, and notifications.
- Maintain, review, and update the Incident Response Procedures (Playbooks/SOPs) to ensure seamless execution.
- Develop strong working relationships with business, products, services, IT, and GSO groups to partner in IR activities.
- Provide consultative support and training/exercising to associates and management on incident response procedures.
Requirements
To succeed in this role, you should have:
- A Bachelor's degree or equivalent;
- Extensive commercial track record in Incident Management, Security, Risk, Compliance, or operational and business experience;
- A background in financial services, HR/payroll, business process outsourcing;
- Experience in Project Management;
- Fluent in English;
- Skilled in facilitating outcomes and building relationships.
Preferred Qualifications
- Expertise with Microsoft Office;
- A history of acting as a liaison between local businesses and internal functions;
- A willingness to provide updates to senior management on risks and incidents.
$105,000 - $130,000 per year
Benefits
As a valued member of our team, you can expect a comprehensive compensation package that includes competitive salary, health insurance, retirement plans, and paid time off.
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