Client Advisor

1 month ago


Belfast, United Kingdom CD Fairfield Capital Full time

**Client Adviser**

Due to expansion we are looking for new people for a variety of advice and administrative roles within our group of brands. CD Fairfield Capital specialise in helping people with various debt issues, and trade as Get Help With Debt, Negative Equity NI and Negative Equity UK. We are authorised and regulated by the Financial Conduct Authority and are a licenced insolvency practice.

**The Role**
- Managing a large volume of enquiries and call back requests
- Helping people with their debt issues with telephone advice
- Inputting customer data
- Collating and checking customer documents
- Packaging and handing over cases smoothly to our technical teams
- Booking calls/appointments

**The Person**

You will be an experienced sales person/advisor with a demonstrable ability to assist clients in a compliant, caring and professional manner. This is as fast-paced environment and we are looking for a team player that can deliver favourable outcomes for our clients. There is lots of scope for career progression for the

**Essential**
- A minimum of 3 years experience in a B2C advisory/sales role
- Ability to deliver on agreed targets
- Excellent written and verbal communication skills
- Strong organisational skills
- Personal ambition that matches that of your colleagues and the company

**Desirable**
- Previous debt/financial advisory experience
- Experience of delivering outcomes to financially distressed clients
- Relevant experience in banking, financial services or insolvency

**The Rewards**
- Competitive salary £20,000 - £25,000 depending on experience
- Competitive Bonus scheme
- Career progression in a fast-growing company
- Learning & Development opportunities
- 30 days Annual leave + Additional entitlement by length of service

To be considered for this position, please forward your **CV** and any further supporting documentation by clicking on the **APPLY** button on this page.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£25,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- advisory or sales: 3 years (required)


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