Insurance Advisor

4 weeks ago


Belfast, United Kingdom Intelling Ltd Full time

Job description

**Who are we?**

Intelling is a unique, bright & vibrant organization partnering with some of the UK’s leading brands.

As an Insurance Advisors will be working in a customer focused environment working with a wide range of clients while arranging cover for both new and existing clients. We are looking for focused individuals who wants to exceed Client's expectations in the delivery of service. With the role being to process life and travel insurance claims for the over 50's.

**Insurance Advisor Role**:

- Pride and experience in delivering best in class customer service experience by phone in an Inbound Sales environment
- Full time role 37.5 hours per week
- Deliver upon FCA regulatory and underwriting expectations to ensure Risk and Compliance score of 91% or above
- Understand customers demand and needs (including medical) throughout the sales journey to find most suitable product/solution
- Successfully achieve positive commercial outcomes and delivery against KPIs through excellent influencing and negotiating skills
- Ability to overcome customer objections via sales skill around price, shopping around and speaking to partner in order to drive positive resolution
- Maintain product knowledge across all our brands to ensure proactive retention of all customers within our eco system
- Proactively support your colleagues and collaborate to help achieve targets
- Clear communicator who can build relationships and bring their personality to work
- Self-motivated to be able to take accountability of your own development and strive for the best version of you
- IT literate, able to take inbound calls whilst navigating multiple software.

**Skills required for the Insurance Advisor**
- Curiosity and independent thought
- Accuracy and attention to detail
- Influencing and persuading skills
- Ability to work to deadlines and under pressure
- Team working, building relationships across the organisation and externally
- Ability to self-manage deliverables
- Self-aware and honest in order to proactively develop skills and behaviours

**Benefits**:
** Earn a bonus of £1000 After 6 months **
- Cycle to work scheme
- Free parking
- On-site parking
- Excellent development & learning opportunities
- Regular Incentives
- Refer a Friend incentives
- 6 weeks training
- Gym membership
- Company events
- Company pension

**Hours Monday - 8 hours per day 5 days out of 7**

**Salary - Competitive**

The above job description is intended to give a general overview for the level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of all responsibilities and skills required for this job title.

**Salary**: £22,000.00-£26,000.00 per year

Schedule:

- 8 hour shift
- Monthly pay
- Rota basis

**Salary**: £22,000.00-£26,000.00 per year
- 8 hour shift

Open
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**Salary**: £22,000.00-£26,000.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership
- Wellness programme

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Belfast, BT1 1QE: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Contact Centre: 1 year (required)

Work Location: One location


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