Customer Service Advisor

3 weeks ago


Belfast, United Kingdom The Curve Group Full time

**Customer Service Advisor**

Are you looking for a new and exciting hybrid and flexible role?

Do you have a passion for customer service?

If so and you have telephony experience, this could be a fantastic opportunity for you.

Voted one of the UK's 100 best large companies to work for in 2021, we're hiring a variety of full-time Customer Services roles on behalf of a financial services organisation based in Belfast.
- 6 Month Fixed Term Contract
- Starting Monday 6th March
- Hybrid working

Voted one of the UK's 100 best large companies to work for in 2021 our client is on the lookout for customer advisors to join their growing teams.

**As a Customer Service Advisor you will**:

- Be the first point of contact for customers via phone
- Pro-actively make outbound calls with the aim of booking an appointment with the customer
- Update internal systems
- Empathise and engage with customers, building rapport and providing a solution to ensure that interactions with customers provide the best experience possible

**In return our client will offer the successful Customer Service Advisor**:

- 28 days annual leave (pro rata) plus an additional day for your birthday
- A competitive salary, an amazing Pension Scheme and Life Assurance
- Private Medical Cover and Income Protection, just in case
- Free access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)
- A variety of Employee Funded Benefits available to you via the Online Benefits Portal



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