Customer Advisor

3 weeks ago


Belfast, United Kingdom CSP U.K. LTD Full time

We are seeking a dynamic and customer-focused Client Advisor to join our team. As a Client Advisor, you will be the first point of contact for our clients, providing exceptional service and tailored solutions to meet their needs.

**Responsibilities**:

- Conduct data entry accurately and efficiently to update client information.
- Analyse client requirements and recommend suitable products or services.
- Utilise bilingual skills to assist clients in English.
- Upsell products or services to enhance the client experience.
- Communicate effectively with clients to address inquiries and resolve issues promptly.
- Demonstrate excellent phone etiquette when interacting with clients.

**Requirements**:

- Ability to analyse client needs and provide appropriate solutions.
- Excellent communication skills with a focus on customer satisfaction.
- Experience in upselling products or services is advantageous.
- Multilingual abilities are a plus.

**Job Types**: Full-time, Permanent

Pay: From £25,409.87 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Belfast: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 29/05/2024



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