Call Centre Advisor

3 weeks ago


Belfast, United Kingdom Switch Advisor Consultants Full time

**About us**

Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold.

Our work environment includes:

- Modern office setting
- Casual work attire
- On-the-job training
- Safe work environment
- Company perks

**Responsibilities**:

- Answer customer inquiries in a timely and professional manner.
- Resolve customer complaints and escalate issues to the appropriate personnel when necessary.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell products and services when appropriate.
- Follow up with customers to ensure their satisfaction with the resolution of their issue.

**Role Criteria**:

- Excellent telephone manner and strong communication skills.
- Customer service skills and experience.
- Ability to deal with confidential/sensitive and sometimes distressing information.
- Ability to work under pressure to satisfy demand.
- Ability to prioritise workload.
- Active Team Player.
- Health care experience (desirable but not essential).

**Salary**: £24,702.00-£25,191.00 per year

**Benefits**:

- Additional leave
- Company events
- Employee mentoring programme
- Free or subsidised travel
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Belfast: reliably commute or plan to relocate before starting work (required)

Work Location: In person


  • Call Centre Advisor

    2 months ago


    Belfast, United Kingdom Switch Advisor Ltd Full time

    We are a dynamic and growing company dedicated to providing exceptional customer service. We pride ourselves on creating a positive and collaborative work environment where our employees can thrive. As we expand our team, we are seeking motivated individuals to join us as Call Centre Advisors. **Responsibilities**: - Answer incoming calls and respond to...

  • Call Centre Agent

    2 months ago


    Belfast, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive based in Belfast! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights. **About Us**: We pride...

  • Call Centre Agent

    1 month ago


    Belfast, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive based in Belfast! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights. **About Us**: We pride...


  • Belfast, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Belfast. We are innovative, supportive and collaborative. Our work environment includes: - Modern office setting - Growth opportunities - Wellness programmes - International workforce **Position**:Call Centre Operative (Inbound) will be expected to be adaptive, resourceful, and willing to learn as...

  • Call Centre Advisor

    1 week ago


    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...

  • Call Centre Advisor

    1 month ago


    Belfast, United Kingdom Specsavers Full time

    **Call Centre Advisor** **Location: Belfast Park Centre** **Salary: Competitive depending on experience** **Working hours: Full Time** **Experience level: Preferred but not essential** At Specsavers Belfast Park Centre, our Call Centre Advisors are essential in shaping the beginning of our Customer’s journey. We’re looking for someone with...

  • Call Centre Advisor

    3 weeks ago


    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...

  • Call Centre Advisor

    2 weeks ago


    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...

  • Call Centre Advisor

    6 days ago


    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...

  • Call Centre Agent

    1 week ago


    Belfast, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive in Belfast! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights. **About Us**: We pride...

  • Call Centre Agent

    3 days ago


    Belfast, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive in Belfast! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights. **About Us**: We pride...

  • Call Centre Advisor

    1 week ago


    Belfast, United Kingdom Carbon60 Global Full time

    Are you looking for an opportunity where you will be learning every day? Are you hardworking and ambitious? **ROLE**:Call Centre Advisor - Sales **PAY RATE**:£11.30 per hour plus commission. **JOB TYPE**:Temporary (4.5 Months) **LOCATION**:Belfast (Hybrid)**HOURS**:Monday to Friday Days (37 hours per week)**THE ROLE** - Handling inbound and making...

  • Call Centre Advisor

    2 months ago


    Belfast, United Kingdom Lorien Full time

    **Call Centre Advisor**: - **Belfast - Onsite 3 days a week**: - **12 month Contract**: - **£16.20 per hour Umbrella + Uncapped Commision!**: - ** Shift Work - No weekends!** My client, a leading Energy Provider, is looking for a number of Call Centre Agents to join their growing team. You'll work on a range of different campaigns to help existing...


  • Belfast, United Kingdom Hub Co Full time

    Job Title: Call Centre Sales Advisor Location: Belfast, Northern Ireland Employment Type: Full-time Job Description: We are currently seeking enthusiastic and motivated individuals to join our call centre team in Belfast as Sales Advisors. As a Sales Advisor, you will be responsible for engaging with customers over the phone and promoting our products and...


  • Belfast, United Kingdom Hub Co Full time

    Job Title: Call Centre Sales Advisor Location: Belfast, Northern Ireland Employment Type: Full-time Job Description: We are currently seeking enthusiastic and motivated individuals to join our call centre team in Belfast as Sales Advisors. As a Sales Advisor, you will be responsible for engaging with customers over the phone and promoting our products and...


  • Belfast, United Kingdom SA4 Call Full time

    As a Call Centre Representative, you will be responsible for providing exceptional customer service over the phone. Your role will involve assisting customers with inquiries, resolving issues, and upselling products or services. **Responsibilities**: - Answer incoming customer calls and provide assistance with inquiries, issues, or concerns - Up sell...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...

  • Call Centre Assistant

    3 weeks ago


    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...


  • Belfast, United Kingdom Switch Advisor Ltd Full time

    We are currently seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service department, you will be responsible for addressing customer inquiries, resolving issues, and providing information about our products/services. **Duties**: - Answer incoming calls and respond to...


  • Belfast, United Kingdom Carbon60 Global Full time

    We are looking to recruit **Inbound Call Centre Advisors** to work for a well-known utility's provider based in **Belfast**. This is on a Temporary basis for a minimum of **1 year**. This is an excellent opportunity to join a welcoming team in a modern office the offers flexibility, hybrid working and **uncapped commission.** **Salary**: £22,087 per annum...