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Customer Support Associate

5 months ago

Bishop's Stortford, United Kingdom Newman Office Personnel Full time

**Job description**

The Role
- Manage customer accounts
- Allocating accounts for referral process
- Maintain communication logs
- Assist in others areas such as marketing plans and activities
- Organise workflow to resolve issues as a priority
- Able to multi task whilst providing professional customer support and service
- Taking new customer enquires
- Responding to new queries and ongoing queries

About You
- Essential experience and ability to provide an excellent level of customer support
- Be adept with MS Word and Excel and ideally a CRM system
- Able to multi task and work to deadlines and a team player

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00 per year

Schedule:
**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£23,000.00 per year

**Benefits**:

- Casual dress

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Bishops Stortford, Hertfordshire: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

Reference ID: NP4260