Admin Assistant

5 months ago


Eastleigh, United Kingdom British Red Cross Full time

**Job Title: Admin Assistant**

**Job Location: Unit 25 Parham Drive, Eastleigh, SO50 4NU**

**Salary £20,079 per annum (pro rata)**

**Hours: 20 hours per week (**
**Wednesday**
**,**
**Thursday**
**and Friday)**

**_Come join our Mobility Aids Team_**

In this essential role, you'll be a key member of our Mobility Aids Hire service. You'll ensure the day-to-day delivery of essential temporary loan wheelchairs and mobility aids to the public. Our mission is to support those who need it most and ensure they have the equipment they need to in times of crisis.

With a team dedicated volunteers will be by your side, together, we'll make sure our service runs efficiently and effectively Your dedication will make a tangible different to service user:
**_ “Knowing the Red Cross was at the end of the phone and I didn’t have to wait for help, that reassurance is indescribable.”_** - Mel, Mobility Aids service user

Your tasks will be diverse and rewarding. From handling referrals and loaning out stock, to managing paperwork and IT systems, no two days will look the same. The heart of your role lies in providing exceptional customer service and a person-centred experience. We seek someone enthusiastic, organized, and passionate about making a difference. Excellent customer service and strong administrative skills are essential.

If you're looking for a fulfilling role where you can positively impact others, come join our team. Together, we can make a difference and spread the power of kindness Are you ready to join the BRC?

**What will a day in the life of an Admin**
**Assistant**
**look like?**
- You’ll be tasked with ensuring our outlet is managed in line with national standards, policies and procedures
- Managing local marketing when required and ensure relationships with hospital and referring agencies are positive
- Ensuring service users have access to up to date and relevant information on how to use equipment effectively and safely will be a priority
- You’ll ensure service statistical information is collected, collated and reported accurately
- You'll have responsibility for overseeing Payments/donations ensuring they are taken and accounted for in accordance with policy.

**To be a successful Admin**
**Assistant**
**, we hope you...**
- Are computer literate with ability to work with online stock management system and Microsoft office
- Are a ‘people person’ and have good interpersonal and communication skills
- Able to prioritise tasks and manage workload under pressure
- Able and confident to handle cash and card payments
- Are proactive and can work autonomously with a range of competing deadlines

**In return for your dedication and expertise, you’ll get**:

- **Holidays**: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- **Pension scheme**: Up to 6% contributory pension.
- **Flexible working**: We do our best to accommodate your preferred work style.
- **Learning & Development**: Wide range of career opportunities + comprehensive learning.
- **Discounts**:Access to Blue Light Discount Card and employee benefits platform.
- **Wellbeing Assistance**:Access to mental health and wellbeing assistance.
- **Team Working**:Champion our mission in a collaborative team.
- **Cycle2Work**:Lease a bicycle through the scheme.
- **Season ticket loan**: Interest-free loan for commuting expenses.
- At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network._


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