Bad Debt Protection Administrator

2 weeks ago


Salford, United Kingdom Bibby Financial Services Full time

**Bad Debt Protection Administrator - **Hybrid basis.

Bibby Financial Services have an exciting opportunity available for a committed **Bad Debt Protection Administrator **to join our team. This is a **hybrid role**, giving you the flexibility to work in either of our Manchester or Leicester offices.You will join us on a **full time, permanent** basis and in return, you will receive a **competitive salary, plus benefits.**

We’ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets.

**Why us?**

We’re in the business of relationships. Whether working together or supporting our clients, that’s what makes us stand out from the crowd.

We know our value lies in our brilliant people, It is fast-paced and varied, and we can handle it. We trust each other, take ownership, work flexibly, have fun and deliver for our clients every time.

We empower our colleagues to be themselves and grow in the way they want - we believe in them and celebrate their success.

As our **Bad Debt Protection Administrator**, we will reward you and your hard work with:

- Private healthcare for you and your family
- Company pension scheme
- Wide range of flexible benefits, such as gym membership, technology, or health assessments
- Access to an online wellbeing centre
- Range of discounts from many businesses
- 25 days holiday which increases with service and options to buy or sell more
- Electric Vehicle/Plug-in Hybrid Vehicle (EV/PHEV) scheme

**As our Bad Debt Protection Administrator, you will**

Work alongside the other members of the Bad Debt Protection and Debtor Risk Team to support the business in achieving its targets. It is your role to ensure that risk is controlled to the standard agreed by the company and that all policy reporting requirements are actioned by required deadlines. You will be providing all aspects of administrative responsibilities for the Bad Debt Protection function. You will also be the main day-to-day contact regarding Bad Debt Protection to your designated office contacts, delivering excellent customer service to operating companies and assisting with any queries.

**Your responsibilities as our Bad Debt Protection Administrator will include**:

- Actioning and communicating any withdrawn cover limits ensuring offices and clients are advised within agreed timescales
- Liaising with office contacts to review cover levels and release cover were no longer required to manage exposure levels
- Auditing accuracy of cover limits daily to minimise risk to BFS
- Completing and collating all policy compliance reporting for our service providers and operating companies including Overdue Debt Reporting, Notifiable Events and Over-trading and Over-funding
- Inputting key information into dashboards to allow analysis to support managing risk
- Providing a high level of service to all BFS colleagues and our clients whilst minimising risk
- Establishing and maintaining professional and expert relationships with all operating companies

**What we are looking for in our ideal Bad Debt Protection Administrator**:

- High volume administration function
- Financial Services environment
- Customer Service
- Strong IT skills (in particular Excel);
- Attention to detail
- Planning and Organisation.

There’s no place quite like BFS and we’re proud of that. It’s all down to our colleagues - they make us the business with which every SME wants to partner.

If you would like to join us, please click ‘**Apply**’ today to be considered as our **Bad Debt Protection Administrator **- we would love to hear from you

We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process.



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