Team Administrator

4 weeks ago


Salford, United Kingdom Greater Manchester Mental Health Full time

Job overview

An opportunity has arisen for a band 3 Team Administrator in the Mental Health Liaison Team. We are seeking an enthusiastic and experienced administrator who enjoys working as part of a team and can demonstrate a commitment to delivering a high quality administration support in an efficient and timely manner.

Main duties of the job

The successful applicant will have excellent communication skills, IT competency particularly in word, Excel and Outlook and a broad range of administrative experience. Working as part of a team you must be able to cover for your colleagues in their absence, ensuring the smooth running of the service.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over  6,400  members of staff, who deliver services from more than  160  locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Full details of role and responsibility can be found in the attached job description and person specification.

Staff benefits

Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme

Person specification

Education / Qualifications

Essential criteria

Relevant level 3 competency based qualification (such as RSA or NVQ) 2 years previous office experience or equivalent experience

Desirable criteria

IT related qualification

Experience

Essential criteria

Use of VDU Working in a confidential environment Secretarial or administrative experience Experience of improving data quality Use of office equipment

Desirable criteria

Medical terminology Contact with patients / service users

Knowledge

Essential criteria

The Data Protection Act Patient Confidentiality

Desirable criteria

Use of EPR systems

Skills and Abilities

Essential criteria

Effective time management skills The ability to prioritise and plan conflicting and complex work demands An excellent telephone Manner Outstanding communication Skills Advanced keyboard Skills The ability to navigate IT systems, inc Word, Excel and Outlook A caring and sensitive attitude when communicating with staff and patients Ability to be numerate and provide statistical data accurately.

Desirable criteria

Patient administration background Knowledge of EPR systems

Other Requirements

Essential criteria

There is an occasional requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role.

 Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities. 

We will consider relevant experience outside the NHS to calculate your salary on appointment.


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