Care Co-ordinator

4 days ago

Birkenhead, United Kingdom ICare GB Ltd Full time

**_Working Hours: Tuesday to Friday, 30 hours per week_**

Here at ICare Group we know that our people are what makes us so special - making us the multi-award-winning organisation we are.

We know ICare is a more prosperous and fun place to work when you feel free to be authentic yourself; so we strive to do things better for our people; whether it’s getting the most out of your personal and professional aspirations, opportunity to build a long lasting career in our organisation, to have genuine belonging and wellbeing, or to have a sense of purpose that brings enjoyment and fulfilment to your everyday work.

With an impressive number of long-service employees, its true we’re committed to our caring values, every day.

**_Why ICare?_**
- Competitive salary - we reward our people at the level they deserve.
- Blue Light Card - Highstreet discounts at 100’s of great retailers and well-known brands
- Monthly and Annual Awards
- Monday-Friday working week, giving you that much needed work/life balance.
- Smart casual dress code (to ensure you are comfortable).
- ‘Refer-a-Friend’ Scheme for every person you successfully recommend - £125 for both you and the person you refer (conditions apply).
- Access to our Employee Assistance Programme which offers practical, impartial support for you and your family.
- Free on-site parking.
- Fast track training.
- Full training and our ongoing commitment to investment in the support, training, and development you require to be successful in your role.
- Career progression in many directions, with opportunity to gain a nationally recognised qualification.
- Work with supportive, friendly colleagues and feel valued within the workplace.
- Ability to feel you make a difference day to day.
- An organisation that understands flexibility, giving you that much needed work/life balance.
- Building positive and rewarding relationships with the team, wider organisation and service users.
- Tea, coffee, regular team bakes and treats

**_A day in the life of a Care Co-ordinator_**
- Co-ordinating the home care service.
- Assist the care management to maintain records, produce reports and investigate complaints by service users and employees.
- Producing weekly staffing rotas.
- Maintain awareness and knowledge of up-to-date operational issues and methods. In this capacity, to share the responsibility of ensuring home care operations comply with health and safety, emergency regulations and procedures, as well as the operational policies and procedures.
- Undertake out of office duties when necessary, including providing emergency hands on care, undertaking on-call duties, attendance at social events when required and offering emergency telephone assistance to care staff as and when requested.
- Effectively liaise with other departments, other employees, key stakeholders such as commissioners and customers as well as the public at large.
- Other duties as requested.

**_Must haves_**
- Compassionate and empathetic nature.
- Excellent communication skills.
- Reliable and punctual.
- High level of organisational skills.
- Proven ability to effectively lead, delegate and mentor staff.
- Able to work flexibly, and extended hours where necessary.
- A commitment to upholding the highest standards of care.
- Driving Licence and vehicle

If you are passionate about people, thrive in a growing environment where no two days are ever the same, then we've got your next career move lined up.

**_Our culture of equal opportunities_**

We’re committed to providing applicants with any reasonable adjustments or accommodations needed. To advise us of any support you require during the recruitment process, please contact us.

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