Care Co-ordinator

6 months ago


Stevenage, United Kingdom Stanmore Medical Group Full time

Job description

**STANMORE MEDICAL GROUP** seek keen an enthusiastic Care Co-ordinator to join our progressive, dynamic, technologically driven, expanding and modern training practice. Experience within the NHS/GP practice is desirable but not essential.

**Primary Responsibilities**

The following are the core responsibilities of the role holder. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. You will be required to work some Saturdays to provide the service as required for certain projects.

**Key responsibilities**

**Responsibilities**:
Work with the GPs, Long Term Condition Nurses and other primary care professionals within the Practice to identify and manage patients. This will involve the use of the Quality and Outcome Framework (QOF) reporting tool and Enhanced Services. Full training will be given in all aspects.

Support GPs in the delivery of patient care and follow up.

To provide an efficient administrative and clinical backroom support to GPs. This will include the Covid and Flu Vaccination programmes.

Signpost patients to the most appropriate service for their needs based on information provided.

Managing and co-ordinating MDTs.

**Generic Responsibilities**

All staff have a duty to conform to the following:
**Equality, Diversity & Inclusion (ED&I)**

A good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

**Safety, Health, Environment and Fire (SHEF)**

This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

**Confidentiality**

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

**Quality & Continuous Improvement (CI)**

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

**Induction Training**

On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Practice Manager.

**Learning and Development**

**Collaborative Working**

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

**Service Delivery**

Staff at Stanmore Medical Group must adhere to the information contained with practice policies and regional directives, ensuring protocols are adhered to at all times. Staff will be given detailed information during the induction process regarding policy and procedure.

**Security**

The security of the practice is the responsibility of all personnel. Staff must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured.

**Professional Conduct**

At Stanmore Medical Group staff are required to dress appropriately for their rol



  • Stevenage, United Kingdom HC One Full time

    The role will involve working Saturday 10 am to 4pm & Sunday 10am to 4pm  In your role as an Activities Co-ordinator at HC-One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our Residents are people just...


  • Stevenage, United Kingdom HC One Full time

    Please note that this is a part-time, weekend only role working both Saturdays and Sundays from 10am - 4 pm. In your role as an Activities Co-ordinator at HC-One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands...


  • Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    We are recruiting for a Equipment and Stores Service Co-Ordinator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. You will have responsibility for the local procurement and the management of consumables, equipment and service contracts within the Operating Theatre Department as advised by...


  • Stevenage, United Kingdom East and North Herts NHS Trust Full time

    Job summary We are recruiting for a Rota Co-Ordinator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The post-holder will Support the Medical Rostering Lead in the coordination & administration of the medical staffing on-call rotas within unplanned care using Medirota (e-Rostering)...


  • Stevenage, United Kingdom Hertfordshire Community NHS Trust Full time

    Be at the Heart of our Community! We are looking to appoint enthusiastic and hardworking Care Co-Ordination Administrators for our busy community team. You will provide confidential and efficient administrative support to patients and services, including Hospital at Home. This is a busy and fast paced role which requires good interpersonal skills and a...

  • Rota Co-ordinator

    6 months ago


    Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    We are recruiting for a Rota Co-ordinator / Clinical Governance Administration who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. Our busy Trauma & Orthopaedic is looking for a highly organised, administrator to manage our doctors’ rotas. You will also be involved in the administration of...


  • Stevenage, United Kingdom East of England Ambulance Service Trust Full time

    Transport Discharge Co-ordinator - Bank Contract To focus on operationally supporting the Hospital to expedite patients home through patient transport. The post holder will be expected to efficiently liaise with internal teams at Hospital and the Non-Emergency Control room. Alert appropriate colleagues within both the hospital and EEAST organisation to...


  • Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    We are recruiting for an MDT Co-ordinator Cellular Pathology who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. We are seeking a MDT coordinator to join our busy Cellular Pathology Department at the Lister Hospital to provide administrative and clerical support to our team of Histology...

  • Account Co-ordinator

    5 months ago


    Stevenage, United Kingdom M Group Services Full time

    **About The Role**: **A bit about the role** We have an exciting opportunity for a well organised, customer-focused individual to join our team in Newcastle. Working closely with the Service Delivery Manager, the Co-ordinator role will support the delivery of the Locksmith side of our business, supporting major clients through the management and allocation...


  • Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    We are recruiting for a Claims, Inquests and Complaints Co-Ordinator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The Complaints Team is a small, dedicated team of staff whose priority is to engage with the complainant or relative as the first point of contact and to maintain good...

  • Care Coordinator

    6 months ago


    Stevenage, United Kingdom Alina Homecare Full time

    Ready to take the next step in your care career? Join our Team as a Care Coordinator in Stevenage! You’ll develop and grow with an award-winning Home Care company that offers great pay and lots more! Working closely with the Manager and Team, you’ll deliver the best possible services to our clients and develop your existing care skills. Bring your...


  • Stevenage, United Kingdom Roebuck Nursing Home Full time

    Responsibilities: - Develop and implement a comprehensive activities program for residents in a nursing home, assisted living, or dementia care setting. - Plan and organize a variety of engaging activities, events, and outings to promote socialization, mental stimulation, and physical well-being. - Coordinate with staff and volunteers to ensure smooth...


  • Stevenage, United Kingdom Hertfordshire Community NHS Trust Full time

    The post holder will be working as part of a busy team of administrators and the role requires a high level of computer and telephone work, with access to a wide range of different systems and information. Processing written referrals onto our clinical system Taking telephone calls from patients and other health care professionals. Dealing with enquiries in...


  • Stevenage, United Kingdom Hertfordshire Community NHS Trust Full time

    We are looking for an experienced administrator to take on this exciting role as Planned Care Admin Lead within the Integrated Care Co-ordination Hub (ICC), on a fixed term basis. The post incorporates the management of our existing Planned Care admin team and the Operational admin team. The team are going through a period of change with a range of digital...

  • Patient Co-Ordinator

    5 months ago


    Stevenage, United Kingdom CHEC Full time

    Job summary An exciting opportunity has arisen for someone who enjoys working with people, building relationships and is passionate about providing excellent care to our patients. The focus of the role is being the first point of contact for our patients, taking inbound and making outbound calls to patients about their appointments. You will perform...


  • Stevenage, United Kingdom East and North Herts NHS Trust Full time

    Job summary We are recruiting for a Rota Co-ordinator / Clinical Governance Administrator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. Our busy Trauma & Orthopaedic is looking for a highly organised, administrator to manage our doctors' rotas. The successful candidate will be...


  • Stevenage, Hertfordshire, United Kingdom Hertfordshire Partnership University NHS Foundation Trust Full time

    **Role Summary**We are seeking a Care Partner Advocate to join our team at Hertfordshire Partnership University NHS Foundation Trust. This is an exciting opportunity to work with carers and individuals with mental health issues, providing support and promoting recovery.The successful candidate will have a strong understanding of mental illnesses and the...


  • Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    We are recruiting for a Administration Advisor - Elderly Care who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. You will be working with all members of the Elderly Care team which includes the Divisional Managers, Elderly Care Nurses, Secretaries, and Elderly Care & Frailty Consultants...


  • Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    We are recruiting for a Specialist Palliative Care Administrator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The post holder will be responsible for administrative duties as required in relation to both the Palliative Care Education Lead & the Lead Nurse for End of Life & Palliative...

  • Service Coordinator

    5 months ago


    Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    We are looking for an individual who has an excellent track record of delivering strong leadership and analytical skills, coupled with a strong desire to improve and succeed. You will participate in the inputting of demand and capacity modelling for the service and in conjunction with the General and Service Managers, support and deliver performance...