Operations Administrator
6 months ago
**The Company**:
Our client is a successful company specialising in CCTV and integrated security systems
**The Job**:
On their behalf we are looking for an **Operations Administrator** in their Yate office, in Bristol
Responsibilities will include:
- The accurate logging & updating of calls
- Ordering kit through suppliers and creating purchase orders
- Answering telephone & processing as appropriate, giving excellent customer service by liaising the progression of jobs with customers & the team of engineers
- Dealing with general administrative tasks
- Liaising with the Account managers with the provision of up to date statistics on work in progress & progress of files.
- Ensuring consistent quality standards for all processes within the department & identifying the need for corrective actions.
- Liaising with the purchase ledger department in respect of sub-contractor invoice sign offs.
**The Person**:
For this role our client is looking for the following skills and experience:
- Previous within a service industry with a proven track record in delivering excellent customer service at all levels.
- GCSE pass in Maths & English or equivalent required
- Strong IT skills and competent user of standard business software including Microsoft Office, Excel, Word & Outlook Express
- Excellent communication skills, both written & verbal
- The ability to prioritise and proactively manage your own workload, whilst working under pressure
- The ability to work on your own initiative & make decisions when required.
- Have accuracy and attention to detail
- Be a team player with a sense of humour
**The Benefits**:
- Company pension scheme (after probation period)
- Company life insurance scheme (after probation period)
- Access to Employee Assistance Programme (EAP)
- 25 days holiday
**The Salary**:
£22,6600
**The Hours**:
This is a full-time position for 37.5 hours per week and is office based.
**The Location**:
Yate, Bristol, South Gloucestershire (100% office based)
**The Extra Info**:
Please note that all employees need to go through an enhanced security screening process including DBS for this company.
INDLS
**Job Types**: Full-time, Permanent
**Salary**: £22,660.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
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