Operations Administrator

6 months ago


Bristol, United Kingdom Alexander Mae Full time

**The Company**:
Our client is a successful company specialising in CCTV and integrated security systems

**The Job**:
On their behalf we are looking for an **Operations Administrator** in their Yate office, in Bristol

Responsibilities will include:

- The accurate logging & updating of calls
- Ordering kit through suppliers and creating purchase orders
- Answering telephone & processing as appropriate, giving excellent customer service by liaising the progression of jobs with customers & the team of engineers
- Dealing with general administrative tasks
- Liaising with the Account managers with the provision of up to date statistics on work in progress & progress of files.
- Ensuring consistent quality standards for all processes within the department & identifying the need for corrective actions.
- Liaising with the purchase ledger department in respect of sub-contractor invoice sign offs.

**The Person**:
For this role our client is looking for the following skills and experience:

- Previous within a service industry with a proven track record in delivering excellent customer service at all levels.
- GCSE pass in Maths & English or equivalent required
- Strong IT skills and competent user of standard business software including Microsoft Office, Excel, Word & Outlook Express
- Excellent communication skills, both written & verbal
- The ability to prioritise and proactively manage your own workload, whilst working under pressure
- The ability to work on your own initiative & make decisions when required.
- Have accuracy and attention to detail
- Be a team player with a sense of humour

**The Benefits**:

- Company pension scheme (after probation period)
- Company life insurance scheme (after probation period)
- Access to Employee Assistance Programme (EAP)
- 25 days holiday

**The Salary**:
£22,6600

**The Hours**:
This is a full-time position for 37.5 hours per week and is office based.

**The Location**:
Yate, Bristol, South Gloucestershire (100% office based)

**The Extra Info**:
Please note that all employees need to go through an enhanced security screening process including DBS for this company.

INDLS

**Job Types**: Full-time, Permanent

**Salary**: £22,660.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person


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