Provider Support Officer

6 months ago


Uxbridge, United Kingdom Cleantech People Full time

**What's involved with this role**:
**Job Ref: Hillingdon RQ1260826**

**_A DBS disclosure may be required for this role _**

A Provider Support Officer - Social Care Commissioning/Procurement is required on a temporary basis for approximately 2 to 3 months.

This role will primarily focus on delivering the social care service responsibilities for supplier relationship management and performance monitoring of providers, delivering social care and support to residents of the borough.

The role will have an emphasis on ECM monitoring, contract compliance, quality and plans by utilising information from contract monitoring.

**Key Responsibilities**:

- To deliver social care responsibilities within these key tasks, working in conjunction with Procurement Team colleagues as required
- Implement a risk-based contract management system for either a service area or a portfolio of contracts/service level agreements, ensuring contract compliance, quality and value for money
- To produce monitoring, review and annual reports as required to support contract management arrangements e.g. preparation and analysis of all Homecare contract data for provider meetings Complete post contract administration eg recording of contracts, raising PO's and ensure efficient administration of post contract matters
- Co-ordinate and deliver the annual engagement plan for agreed list of providers
- Act as key point of contact for all provider engagement from Social Care perspective
- Co-ordinate and provide administrative support to all provider monitoring meetings including collation and analysis of data & service area feedback to be discussed with provider
- To facilitate and support consultations and partnership working with care providers and to work jointly with NHS and voluntary sector partners to promote integrated approaches to the delivery of care and support services
- To be responsible for the develop and maintenance of any approved provider lists eg Direct Payment Support Services
- To assist with the preparation and implementation of commissioning strategies to support ongoing transformation of services available to support residents of the borough
- To be responsible for the preparation and analysis of information in relation to social care market areas as necessary, including review of external good practice and case studies
- To assist with the development of self-directed support arrangements and development of contractual and purchasing arrangements which offer greater choice and flexibility to service users
- Support the ongoing development programme of the council’s online marketplace and directory enabling individuals to meet their care needs as independently as possible

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.**

**_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity._**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
**Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.**

**Qualifications**:

- Educated to degree level or equivalent vocational experience
- Project Management qualification eg Prince 2 - desirable
- Evidence of CPD

**Skills & experience**:

- Familiar with social care financial systems Controcc and ebrokerage system MarketPlace
- Demonstrable experience of working successfully in the social care commissioning and contracting environment
- Understanding of social care framework and local authority practice
- Demonstrable practical experience of working within a project delivery environment
- Excellent communication skills both written and verbal, with experience of report writing in a Public Sector environment
- Demonstrable ability to negotiate successful outcomes
- Proven analytical skills with the ability to manipulate complex data to inform strategies and plans
- Highly organised with demonstrable attention to detail
- Track record of demonstrating a proactive approach to challenging operational issues/problems using data to develop options for new ways of working
- Knowledge and experience of contract and procurement regulation
- Excellent numerical skills and awareness of budgets and the importance of demonstrating value for money
- Competent user of ICT including ability to learn to use service specific software as required

Am **Please note that clients invariably a



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