Office Administrator

7 months ago


Evesham, United Kingdom The Mad Group (HQ) Ltd Full time

**About Us**:
Align-Pilates, a leading brand of Pilates apparatus, is expanding rapidly, and we are looking for a motivated Administrator to support our ambitious growth plans. We are seeking an individual who can provide excellent customer service, manage deliveries to our customers, and handle various administrative tasks throughout our business to support our continued success.

**Key Responsibilities**:

- Coordinate and manage customer deliveries to homes and studios with calendar & diary management.
- Provide excellent customer service by addressing enquiries & ensuring a smooth delivery process.
- Provide accurate information and assistance to enhance customer satisfaction.
- Assist with various administrative tasks for various aspects of our business: including marketing, sales & purchasing, many of which using our CRM system & business intelligence software.
- Contribute to maintaining accurate and up-to-date information on the company website.
- Support the team in maintaining a smooth workflow and addressing any challenges that may arise.
- A knowledge of administrative procedures
- Excellent communication and interpersonal skills.
- Strong IT skills, including knowledge of Microsoft Office.
- High level of attention to detail.

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£22,500.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Work Location: In person


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