Traffic Administrator

**Traffic Administrator**

**Superior Freight Ltd** is a dynamic, successful and forward-thinking transport business based in the rural surroundings of Honeybourne, Near Evesham.

**General Overview**

We operate a variety of delivery vehicles Nationwide as part of Pallet Networks and offer Groupage Services and Storage as part of the full package. Our primary objective is to deliver a quality service, making deliveries safely, securely and on time, and responding to the needs of our customers in a professional and timely manner. We have a strong reputation and strive to recruit quality staff to maintain it.

Due to our rapid growth we urgently need to recruit a capable and experienced Traffic Administrator to join our busy transport office.

**The Position**

The position requires your experience in transport related administration at various levels to support the traffic team. Actively engaging with customers and drivers by phone will be a significant part of this role so we are looking for a keen and capable communicator who has well-established administration & organisational skills within a transport office or similar environment.

**Shift**

08:30 - 17:00 Monday to Friday

Full Time, Permanent

**Experience Required**
- Experienced with TMS/Pallet Network systems (admin)
- Creating jobs/PODs etc
- Handling customer updates and requests
- Handling delivery queries and issues confidently
- Speaking to other depots/hauliers confidently
- Briefing and de-briefing drivers
- Prioritising work to meet time deadlines
- Quick thinking and problem solver

**Skills Required**:

- Proven time & workload management skills
- Good IT skills to include Outlook
- Effective communication skills
- Good Geographical knowledge
- Excellent attention to detail
- Ability to stay calm under pressure
- Positive can-do attitude and happy to work as a team

**Benefits**
- 28 days Annual Leave (including Bank Holidays)
- Auto-enrolled Pension Scheme (after probationary period)
- On-site parking
- Friendly and relaxed team environment with a family business feel

**Salary Range**

£23 - 25k depending on Experience

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Free parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person