Ed Patient Flow Co-ordinator

3 weeks ago


London, United Kingdom London North West University Healthcare NHS Trust Full time

An exciting opportunity has arisen for Band 4 full time Patient Flow Co-ordinator within the Emergency Department at Northwick Park Hospital.

The post holder is one of the key members in the ED team; help maintain flow across the planned and emergency care pathways to achieve National Access Targets relevant to both areas

**The duties and responsibilities include**:

- Maintaining the Symphony system in real time and maintain an accurate bed state on CDU, through face-to-face communication with the Nurse in Charge in ED, CDU and Acute Floor by ascertaining the current bed availability, known future bed availability and potential discharges.
- Liaise regularly with the Nurse in Charge (Helicopter) of the ED department regarding bed demand, acuity, likely pressures and present capacity and waiting time issues in the department, using ED escalation policies as required.
- Anticipate the demand on ED in relation to Admitted and Non-Admitted patient flow and coordinate accordingly. Ensure all this actions are carried out in line with the agreed processes and policies.
- Establish accurate, reliable information to allocate and utilise capacity corporately (which can mean balancing conflicting pressures). This requires the post holder to do a significant amount of walking between different areas which can be physically demanding.
- Provide detailed reports on previous day’s performance and circulate them to ED GM, Clinical Lead and Head of Nursing

The applicant must be available to work on a full time basis with flexibility required to work cross site. Primary base on the Northwick site

London North West University Healthcare NHS Trust (LNWUH) is one of the integrated NHS Trusts in the country. Our team of more than 8,000 clinical and support staff serve a diverse population of approximately one million people providing hospital services to the people of Brent, Harrow and beyond.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

To find out more about our Trust, why not view our video We are London North West University Healthcare.

LNWUH is a flexible working friendly organisation; we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.

for any further information regarding this vacancy, please refer to the detailed job description attached to this advert.



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