Bank Service Desk B4
3 weeks ago
Job Summary1. To provide an effective, responsive, user-friendly customer focused Service Desk facility and technical support service to all IT users in the Trust. 2. Assists the Technical Operations Manager with routine office functions 3.
You must not make any disclosure to any unauthorised person or use any confidential information relating to the business affairs of the Trusts, unless expressly authorised to do so by the Trust. Health and SafetyThe post holder must co-operate with management in discharging responsibilities under the Health and Safety at Work Act 1974 and take reasonable care for his or her own health and safety, and that of others. The postholder must also ensure the agreed safety procedures are carried out to maintain a safe environment for patients, employees and visitors. Equal OpportunitiesThe postholder is required at all times to carry out responsibilities with due regard to the Trusts Equal Opportunities Policy and to ensure that staff receive equal treatment throughout their employment with theTrust.
Risk ManagementAll staff have a responsibility to report all clinical and non-clinical accidents or incidents promptly and when requested to, co-operate with any investigation undertaken. Conflict of InterestsYou may not without the consent of the Trust engage in any outside employment and in accordance with the Trusts Conflict of Interest Policy you must declare to your manager all private interests, which could potentially result in personal gain as a consequence of your employment position in the Trust. Interests that might appear to be in conflict should also be declared. In addition the NHS Code of Conduct and Standards of Business conduct for NHS Staff (HSG 93/5) required you to declare all situations where you or a close relative or associate has a controlling interest in a business (such as a private company, public organisation or other NHS voluntary organisation), or in any activity which may compete for any NHS contracts to supply goods or services to the Trust.
You must therefore register such interests with the Trust, either on appointment or subsequently whenever such interests are gained. You should not engage in such interests without the written consent of the Trust, which will not be unreasonably withheld. It is your responsibility to ensure that you are not placed in a position, which may give rise to a conflict between your private patients interest and your NHS duties. Infection ControlIt is the responsibility of all staff to recognise their role in maintaining a safe environment for patients, visitors and staff to minimise the risk of avoidable Healthcare Associated Infection.
Employees are responsible for ensuring that they are fully aware of the Trusts Infection Prevention and Control policies and the post holder will undertake infection control training on an annual basis. Code of Conduct for Professional Group All staff are required to work in accordance with their professional groups code of conduct (eg NMC, GMC,DoH Code of Conduct for Senior Managers).
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