Referrals Out Administrator

7 months ago


Dorking, United Kingdom Dorking Healthcare Ltd. Full time

The role (and team) is an integral part of the patient pathway to ensure patients are efficiently referred onwards, this is achieved by accurately processing clinician referrals in line with the appropriate timescales and training given. There are two types of referrals we process, diagnostic and procedures, some we can provide in house, and others need sending externally. Where referrals are needed to be made to external providers the referrals out administrator will be responsible for collating all the necessary information relating to the patient. This may include clinic letters, imaging reports, blood results, initial referral paperwork.

Once compiled the information is sent electronically to the specified provider. We work with several NHS trust and independent hospitals in the local area. Some referrals will be urgent in nature and therefore need prioritising and completing within set deadlines. After the patient has had a procedure elsewhere, we will chase the discharge paperwork so the patient can have a follow up appointment with their clinician.



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