Communications Officer

4 days ago


St Asaph, United Kingdom Welsh Ambulance Service NHS Trust Full time

The Welsh Ambulance Service is recruiting a Communications Officer to join its small but high-performing Communications Team to deliver first-rate communications and engagement activity to promote and enhance the reputation of the Trust.

The role includes general communications duties, as well as specific responsibilities for the day-to-day running of the press office, generation of news coverage and the co-ordination of the Trust’s social media activity.

The post-holder will improve and protect the reputation of the Welsh Ambulance Service and ensure that patients, public, staff and stakeholders have confidence in the services we deliver.

The post-holder will support the Communications Team’s media relations activity, working closely with the Board, staff and journalists to optimise the organisation’s media profile and ensure that complex and/or sensitive issues are dealt with in an open and constructive manner, minimising reputational damage.

The Communications Officer will support the Head of Communications and Communications Specialists at a national level, as required, and will assist in the development and implementation of the Trust’s communication strategy in supporting the Trust’s vision.

This includes providing communications advice at an organisational and individual level.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Protect and enhance the Trust’s reputation by identifying and responding to media enquiries in a timely manner, including monitoring and evaluating Trust social media activity. Generation of pro-active good news stories which celebrate the work of the Welsh Ambulance Service and its people, acting as the Communications lead for media and PR activity.
- Protect and enhance the Trust’s reputation by identifying and responding to social media enquiries in a timely manner, including monitoring and evaluating Trust social media activity.
- Develop and co-ordinate campaigns and material to support Trust objectives by generating crisp and engaging copy for all platforms, co-ordinating the distribution and publishing of content for all digital communications.
- Receive operational and organisational business information and convert into meaningful targeted communications for internal and external audiences that supports the delivery of the corporate objectives detailed within the Trust’s Integrated Medium Term Plan (IMTP).
- Forge productive relationships both internally and between the Trust and its external stakeholders, seizing opportunities to promote the Trust.
- The post-holder will support in developing and implementing, internal and external communication activities.

RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.

Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.


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