Customer Service Administrator

2 months ago


Dunfermline, United Kingdom Page Personnel Full time

Hybrid
- Opportunity to progress

**About Our Client**:
You will be working for a leading global manufacturing business with over 30 years of experience in the field.

Main duties include:

- Supporting Customer Service and IT teams,
- Planning and scheduling of Support activities for Customers,
- Sales order processing and shipment tracking,
- Back-order management,
- Returns processing,
- Processing incoming and outgoing post.
- Preparation of reports and documents using Excel, Word, and Power Point

**The Successful Applicant**:

- Previous experience within Customer Service,
- Strong organisational skills,
- A 2nd language in addition to English would be a beneficial (German, Spanish, French),
- Ability to work in a fast-paced environment,
- Ability to prioritise workload,
- Strong attention to detail,
- Excellent verbal and written communication skills.
- Experience using Microsoft Office package (Excel, Word, Outlook, Power Point)

**What's on Offer**:

- Hybrid working
- Working hours 8.30am - 5pm
- Long term contract



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